Back Office Administrator

CI Financial

8d•Onsite

About The Position

At CI, a great place to work is one that is a safe place for everyone to have a voice, where people are empowered to take ownership over meaningful work, where there is an opportunity to grow through stretching themselves, where they can work on innovative products and projects, and where employees are supported and engaged in doing so. CI Financial is an independent company offering global wealth management and asset management advisory services through diverse financial services firms. Since 1965, they have consistently anticipated and responded to the changing needs of investors, driven by a commitment to provide individuals and institutions with the highest-quality investments and advice. The Back Office Administrator will join the Operations team to ensure the efficient and accurate input of investor transactions, adjustment entries, and reconciliation of client activity on internal systems against third-party financial institutions. This role involves performing account balancing transfers and executing money movements, including the receipt or delivery of funds relating to investor account activities. Employees with a healthy dose of ambition, a desire to commit to a curious mindset for continuous learning, and a willingness to go the extra mile thrive at CI.

Requirements

Undergraduate degree in Business, or relevant field of study
At least 1 year previous experience in a similar capacity is preferred
Strong communication skills, both verbal and written
Proficient with MS Office Suite (Word, Excel, and Outlook)
Self-initiated, fast learner with a positive attitude
Organized, detail oriented, and hardworking character
Ability to work in a fast-paced and challenging environment.

Nice To Haves

Completion of CSC, CPH or other related courses an asset
Experience with CDS, ATON and/or DTC an asset

Responsibilities

Complete daily flattening in investor accounts upon review of integrity report.
Complete daily transmission of bank files to execute a “Penny Test” between CI Investment Services Inc. (CIIS) bank and investor bank accounts.
Deposit incoming investor transfers, contributions, and corporate cheques.
Ensure all cheque amounts are reflected in investor and corporate PARIO accounts through bookkeeping entries.
Coordinate all CIIS corporate banking activity through the RBC Express portal and execute various external payments and capital movements through key Bank Partners RBC/BMO.
Complete ad-hoc outgoing or incoming EFT and wires to/from the client’s financial institution.
Ensure EFT in/out are reflected on both RBC Express payment activities reports, as well as internal Back Office systems (PARIO/BMS) via journal entries.
Process all cash and positions internal transfer movements between client accounts held within CIIS.
Collaborate with internal business units to ensure exceptional service is delivered efficiently and effectively to resolve any outstanding requests.
Liaise with external institutions to reconcile CIIS Canaccord accounts and RBC bank accounts; communicate with financial institutions to resolve outstanding funds and balances.
Manage, respond to, and process requests received through the internal “Back Office” mailbox and Salesforce within set SLA.
Book manual and COD trades, new issue allocations, as well as GIC and bond trades.
Validate end-of-day cash positions within various banking accounts to ensure there is enough cash to support all expected debits.
Perform end-of-day procedures: Upload Foreign Exchange and allocation trade files, extract dividend, and bookkeeping files for processing, run validation, and trigger end-of-day processes.