Back of House Supervisor - St Paul Location

Pizza Luce • St Paul, MN

1d • Onsite

About The Position

Join our Pizza Lucé family to create and serve Minnesota's best pizzas in a fun and unique environment! Be a part of our management team as an hourly supervisor! As an hourly supervisor, you will partner with the management team at your store and as the manager on duty, you will lead staff to provide excellent service and a welcoming atmosphere for our customers. Supervisors typically work a combination of supervisory shifts and shifts in their regular hourly role. Schedule flexibility is needed since hourly supervisors typically work 1-2 closing shifts per week plus more supervisor shifts available to cover manager absences/vacations, events, and meetings. This Supervisor opportunity is an active ‘hands-on’ role on the management team and provides you with excellent opportunities to further develop your skills and advance to a manager in training RM or KM role with Pizza Lucé.

Requirements

• Previous experience in kitchen operations and leadership preferred.
• Understanding of food safety and sanitation; must obtain ServSafe certification.
• Strong communication skills and team-focused attitude.
• Ability to prioritize tasks in a fast-paced environment.

Responsibilities

• Show up on time, in uniform, and ready to work with a positive attitude. Set the tone by working hard, staying focused, and helping others get the job done.
• Build strong relationships with your team, treating everyone with respect.
• Collaborate with the KM and MOD to keep the kitchen running smoothly.
• Lead the BOH team during your shift, giving guidance, answering questions, and stepping in to help when needed.
• Lead by example by demonstrating a positive attitude, urgency, and willingness to support co-workers.
• Promote a respectful and professional work environment, encouraging team collaboration.
• Assist the AKM in training and communicating changes to the rest of the BOH team. This includes, but is not limited to menu updates, LTO rollouts, procedural changes, etc..
• Manage the daily BOH roster and ensure “'aces are in their places."
• Keep the BOH organized by scheduling breaks, monitoring staff meals, making sure stations are stocked, and helping the team prep for busy times.
• Work alongside your team during peak hours in cooking, prepping, or expediting.
• Monitor ticket flow and times to ensure consistent and timely service.
• Report equipment issues to KM or GM promptly.
• Organize storage areas and check in deliveries.
• Follow staffing and labor guidelines.
• Monitor food prep to ensure items meet Pizza Lucé specifications.
• Perform regular line checks for quality and safety compliance.
• Check completed menu items regularly to make sure they’re prepared and presented correctly and meet Pizza Lucé’s specifications and quality standards.
• Ensure food is stored, handled, and cooked safely, following ServSafe and company guidelines.
• Follow allergen, cross-contact, and rotation protocols.
• Support the KM in maintaining ServSafe and company safety standards.
• Monitor allergen slips and cross-contact protocols, and report any concerns to the KM or MOD.
• Communicate clearly with KM, MOD, and GM.
• Use ShiftNotes and email for operational updates.
• Participate in meetings and training sessions.
• Handle basic incident reports and escalate as necessary.

Benefits

• Opportunity to participate in our Referral Program, get up to $200 per referral
• A supportive environment committed to work/life balance
• Medical, Dental, and Vision, and Accident Insurance
• Medical & Dependent Care FSAs
• 401k Retirement Plan with Industry Leading Company Match
• Convenient medical care benefits for you and your family
• Free Employee Assistance Program
• Recognition program
• Vacation and Sick pay
• Enjoy Christmas Eve, Christmas Day, Easter, and Thanksgiving - our restaurants are CLOSED on these holidays
• Time-and-a-half pay on New Year's Day, Memorial Day, Fourth of July, and Labor Day
• Pizza Lucé Manager Meal Card good at all locations
• Free on-the-shift meal
• Employee discount on your home store
• Enjoy awesome company parties and events
• Further Training opportunities including ServSafe Training to become a certified food manager, Customer Service, and Recovery Training, Supported training for staff management and performance, and Full Restaurant Operations
• On-the-job training and development at a company with a good reputation in the industry

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees