Back of House Supervisor

STATE OF PLAYPhiladelphia, PA
Onsite

About The Position

Flight Club is the home of the Social Darts™ phenomenon and a multi-award-winning venue with multiple locations in the United States and numerous locations in the United Kingdom. They provide guests with premium, high-quality food and beverage menu options along with proprietary gaming technology that takes the math out of darts and allows groups to play together. The company's mission is to create moments of joy and connection through the power of play, guided by values of taking initiative, thoughtfulness, striving for excellence, and celebrating wins. The function of a supervisor is to assist management in maintaining the venue atmosphere to Company standards, while learning to take the first steps in viewing the venue as a master of ceremonies. Supervisors are responsible for orchestrating entry-level management tasks in a controlled space, always chaperoned by another ringleader of management. This position involves a 6-month training program where supervisors are provided guidance, coaching, and tools to be successful, with daily and weekly accruing goals to embark on their future journey.

Requirements

  • Current food handlers and alcohol certification maintained through employment
  • Endorsed by the Executive Chef after working for a minimum of 6 months
  • Currently holds a certified trainer position in their current location
  • Available to work various shift times and days, including weekends and holidays
  • Able to stand and/ or walk for long periods of time
  • Ability to lift over 50+ lbs. if necessary
  • Authorized to legally work in the US
  • Must be able to pass exams with a 90% or better in each of the following categories: Food and Beverage All issued training testing throughout employment

Responsibilities

  • Listen to Customers: Follow proper service standards timely and efficiently
  • Be Respectful of Company Resources: Execute all tasks on daily, weekly, and monthly accruing list with supervision for management
  • Only execute responsibilities and tasks given in your section or as asked
  • Follow all health and safety guidelines maintaining proper procedures and reporting to management any hazardous situation or incident
  • Show Urgency: Understand the importance of orchestrating work rather than performing it directly
  • Create Positive Energy: Build a rapport with all team members and management
  • Be Independently Minded and a Team Player: Comply with the Company’s rules and procedures along with any reasonable requests made from management during a shift
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