Chick-fil-A Kitchen Manager

Cooper Connect•Medina, OH

3d•$48,000 - $57,000•Onsite

About The Position

We are seeking a Back of House (Kitchen) Director to join our leadership team at Chick-fil-A Medina, with a specific focus on leading evening kitchen operations. This is a high-impact leadership opportunity for someone who is passionate about developing people, building high-performing teams, and driving operational excellence. As the Back of House Director, you will lead one of the most critical areas of the restaurant by coaching leaders, developing Team Members, and ensuring exceptional food quality, food safety, and operational execution every day. Working alongside an experienced leadership team and dedicated morning kitchen leadership, you will have the opportunity to focus on building a strong evening operation rather than trying to oversee every daypart. You will help develop leaders, strengthen systems, solve operational challenges, and create a kitchen that performs consistently whether you are physically present or not. If you enjoy leading people, creating structure, solving operational challenges, and building something that lasts, this is an exceptional opportunity to grow your leadership career while making a lasting impact.

Requirements

Minimum of 2 years of leadership experience in a restaurant, hospitality, or similar fast-paced environment
Proven experience leading and developing teams
Demonstrated ability to hold others accountable while building positive relationships
Strong organizational, communication, and problem-solving skills
Experience managing multiple priorities in a fast-paced environment
Availability to regularly work approximately 3:00 PM–11:00 PM, including Fridays and Saturdays
Passion for coaching others and building high-performing teams

Nice To Haves

Experience with scheduling, food safety, inventory, or operational metrics is preferred
Chick-fil-A experience is a plus, but not required
Passion for Chick-fil-A's values and servant leadership philosophy

Responsibilities

Lead and develop a high-performing Back of House team of 30+ Team Members
Take ownership of evening Back of House operations and performance
Coach, mentor, and develop future leaders through intentional leadership development
Build a culture of accountability, ownership, and operational excellence
Oversee closing Back of House operations, ensuring remarkable food quality, speed, and accuracy
Recruit, interview, onboard, and develop Back of House Team Members
Own labor scheduling, staffing plans, and team accountability
Drive food safety, cleanliness, and Chick-fil-A operational standards
Monitor and improve key performance metrics including food cost, waste, labor efficiency, and operational execution
Identify opportunities to improve systems, efficiency, and profitability
Partner with the Executive Leadership Team to achieve long-term restaurant goals
Help create an environment where people are challenged, developed, and equipped for future leadership opportunities