B2B Systems & Operations Sr. Manager

Fabletics•El Segundo, CA

6d•$115,000 - $130,000•Hybrid

About The Position

Fabletics is looking for a B2B Systems & Operations Sr Manager. This role owns how our B2B business actually works—connecting systems, processes, and teams to enable scalable growth across wholesale, partnerships, and emerging channels. You will define and operationalize the B2B operating model, ensuring alignment between business needs and system capabilities across ERP, OMS, WMS, and product data platforms. You are not building systems—you are making them work for the business. This role requires a highly cross-functional operator who can translate complexity into structure, drive execution across teams, and create scalable solutions in a fast-moving environment.

Requirements

8+ years of experience in operations, program management, or business systems roles within retail, wholesale, or supply chain environments
Deep experience working with enterprise systems (ERP, OMS, WMS, PLM/PIM) and translating business needs into scalable solutions
Proven track record of leading complex, cross-functional initiatives from definition through execution
Strong understanding of B2B/wholesale operations, including order lifecycle, fulfillment, and partner workflows
Demonstrated ability to balance speed, scalability, and operational complexity while driving measurable outcomes
Advanced knowledge of retail or wholesale industry operations, with extensive prior experience in systems-driven environments
Curiosity and willingness to adopt AI tools to identify process improvements, automate manual work, and enhance business outcomes
Ideal candidate brings foundational AI literacy, including experience using generative AI tools, and a proactive mindset to experiment with new technologies to drive productivity and innovation

Responsibilities

Define and drive the B2B operating model across order lifecycle, fulfillment, and partner workflows to support scalable growth
Translate business needs into structured requirements and partner closely with Product and Engineering to deliver system-enabled solutions
Align systems (ERP, OMS, WMS, PLM/PIM) with business processes to reduce manual work, eliminate inefficiencies, and improve reliability.
Manage cross-functional programs end-to-end, managing timelines, dependencies, risks, and execution across Operations, Tech, Finance, and Merchandising
Establish repeatable frameworks for partner onboarding, channel expansion, and operational consistency across regions and platforms
Provide visibility into initiatives, drive accountability, and influence stakeholders to ensure progress and alignment across teams
Frequently responsible for providing guidance, coaching, and training to other employees.