B2B Fulfillment Lead

Fanatics Collectibles•Sunnyvale, TX

6h•Onsite

About The Position

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. Fanatics Collectibles is a new company operating at the intersection of collectibles, culture, and technology. Backed by world-class investors, operators, and sports & entertainment partners, we are building the global leader in next-generation collectibles. As part of the broader Fanatics ecosystem, we leverage a digital sports platform that spans over 900 sports properties and engages more than 81 million fans. Together, we are reimagining every part of the collectibles experience for fans, partners, and creators. The B2B Fulfillment Lead manages Full-Truckload (FTL, LTL, Small Parcel, Inboud, International ) shipping activities by ensuring orders are accurately picked, palletized, and loaded onto trucks per carrier specifications. The role includes preparing orders ahead of time, coordinating load plans, and maintaining documentation integrity. The Team Lead trains and directs the warehouse team to execute the Specific Workstream process safely and efficiently.

Requirements

2+ years in freight operations, with at least 1 year of team leadership.
Experience in FTL, LTL and Small Parcel load planning, documentation handling, and RF-based picking.
Strong organizational and communication skills.

Nice To Haves

Familiarity with Extensiv or similar WMS preferred.

Responsibilities

Ensure all workstream orders required for the following day are allocated and built by the 2nd shift crew.
Confirm that priority shipments are ready for handoff so that the FTL team can begin operations immediately when their shift starts.
Maintain visibility of next-day orders and coordinate labor accordingly to support overnight build goals.
Allocate workstream orders and assign tasks for picking and building.
Coordinate pallet staging with clear organization by customer and destination.
Oversee RF-based picking and ensure transaction traceability.
Ensure all operators are trained and ready for Pick-to-Load-Out execution, focusing on full truckload preparation and accurate staging.
Ensure all steps in the process flow are performed, including proper order allocation and verification of load plans (LP) for each pallet prior to picking.
Oversee the pick-to-load-out process, ensuring efficient and accurate pallet building, loadout to trucks, and proper attachment of Bills of Lading (BOLs) to corresponding orders.
Confirm final transactions are completed in the system to close orders accurately and on time.
Coach team members on FTL, LTL, Small Parcel and Internation shipment processes, load integrity, and SOP compliance.
Provide feedback on build quality and accuracy.
Ensure team adheres to safety and housekeeping standards in loading areas.
Act as liaison between warehouse and office teams regarding shipment documentation.
Communicate shift updates, issues, and improvements to leadership.