Azure Cloud Analyst II

Accenture Federal Services • Lorton, VA

7d • $66,700 - $122,000

About The Position

Accenture Federal Services is hiring a mid-level Azure Cloud Analyst to independently monitor, analyze, and support the operational health of Azure cloud environments in support of a Department of Defense mission. The analyst performs deeper troubleshooting and root cause analysis, executes routine operational tasks with increasing independence, and mentors Cloud Analyst I and Service Desk staff.

The role involves monitoring and analyzing Azure operational data, supporting patching, backup, recovery, identity, access, and governance activities, and developing dashboards and reports to track service objectives and resource use. The analyst also contributes to automation, documentation, and compliance efforts and communicates operational status, risks, and recommendations to stakeholders.

An active TS/SCI federal security clearance and a DoD 8140/8570 certification are required. Candidates must have a technical bachelor's degree in Computer Science, Computer Engineering, or System Management, or equivalent experience. The listed base pay range for specified states and the District of Columbia is $66,700–$122,000 USD. Accenture Federal Services describes a collaborative workplace with opportunities to grow, learn, and develop through hands-on experience, certifications, and industry training.

Requirements

• Two to four years of experience in cloud operations, IT support, or a related technical role, with demonstrated Azure experience.
• Working knowledge of Azure IaaS/PaaS services, monitoring tools, and identity/access management.
• Experience with ticketing and incident management systems, including SLA/SLO tracking.
• Basic scripting or automation experience with PowerShell, Bicep, ARM, or similar.
• Strong analytical and problem-solving skills.
• Effective written and verbal communication skills, with the ability to interface with technical and non-technical stakeholders.
• Must hold a DoD 8140/8570 certification.
• Technical bachelor's degree in Computer Science, Computer Engineering, or System Management, or equivalent experience.
• An active TS/SCI federal security clearance is required.

Nice To Haves

• Azure Administrator Associate (AZ-104) certification or equivalent.
• Experience with Infrastructure-as-Code tools such as ARM, Bicep, or Terraform.
• Familiarity with Windows Server and/or RHEL administration.
• Experience supporting classified or DoD cloud environments.

Responsibilities

• Independently monitor and analyze Azure Monitor, Log Analytics, and Sentinel data to identify trends, anomalies, and recurring issues.
• Perform root cause analysis on recurring incidents and recommend remediation or process improvements.
• Execute and track patching, backup, and Site Recovery operations, verify successful completion, and escalate failures.
• Develop and maintain operational dashboards, reports, and metrics tracking SLA/SLO compliance and resource utilization.
• Support identity, access, and governance activities, including RBAC audits and access reviews, with increasing autonomy.
• Write and maintain basic automation scripts using PowerShell, Bicep, ARM templates, or similar tools to streamline routine operational tasks.
• Contribute to and maintain runbooks, knowledge base articles, and standard operating procedures.
• Assist in tracking compliance with STIGs, Azure Policy, and vulnerability management requirements, coordinating remediation with Cloud Engineers.
• Mentor and guide Cloud Analyst I staff on ticketing, monitoring, and documentation practices.
• Participate in stakeholder meetings and communicate operational status, risks, and recommendations.

Benefits

• Hands-on experience, certifications, and industry training; broader benefits are offered, but specific benefits are not listed in the job description.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level