Azure Cloud Analyst II

Accenture Federal Services • Lorton, VA

6d

About The Position

Accenture Federal Services is hiring a mid-level Cloud Analyst to independently monitor, analyze, and support the operational health of Azure cloud environments for a DoD mission. The role performs deeper troubleshooting and root cause analysis, carries out routine operational tasks with increasing independence, and mentors Cloud Analyst I and Service Desk staff.

The position requires demonstrated Azure experience and working knowledge of Azure IaaS/PaaS, monitoring tools, and identity and access management. The analyst uses operational data and metrics to identify trends, support service-level compliance, automate routine work, and help coordinate security and compliance remediation. An active TS/SCI federal security clearance and a DoD 8140/8570 certification are required. A technical bachelor's degree or equivalent experience is required.

Requirements

• Two to four years of experience in cloud operations, IT support, or a related technical role, with demonstrated Azure experience.
• Working knowledge of Azure IaaS/PaaS services, monitoring tools, and identity/access management.
• Experience with ticketing and incident management systems, including SLA/SLO tracking.
• Basic scripting or automation experience with PowerShell, Bicep, ARM, or similar tools.
• Strong analytical and problem-solving skills.
• Effective written and verbal communication skills, including the ability to interface with technical and non-technical stakeholders.
• Must hold a DoD 8140/8570 Certification.
• Technical bachelor's degree in Computer Science, Computer Engineering, or System Management, or equivalent experience.
• An active TS/SCI federal security clearance is required.
• Applicants must have US work authorization that does not now or in the future require visa sponsorship.

Nice To Haves

• Azure Administrator Associate (AZ-104) certification or equivalent.
• Experience with Infrastructure-as-Code, such as ARM, Bicep, or Terraform.
• Familiarity with Windows Server and/or RHEL administration.
• Experience supporting classified or DoD cloud environments.

Responsibilities

• Independently monitor and analyze Azure Monitor, Log Analytics, and Sentinel data to identify trends, anomalies, and recurring issues.
• Perform root cause analysis on recurring incidents and recommend remediation or process improvements.
• Execute and track patching, backup, and Site Recovery operations; verify successful completion and escalate failures.
• Develop and maintain operational dashboards, reports, and metrics tracking SLA/SLO compliance and resource utilization.
• Support identity, access, and governance activities, including RBAC audits and access reviews, with increasing autonomy.
• Write and maintain basic automation scripts using PowerShell, Bicep, ARM templates, or similar tools to streamline routine operational tasks.
• Contribute to and maintain runbooks, knowledge base articles, and standard operating procedures.
• Assist in tracking compliance with STIGs, Azure Policy, and vulnerability management requirements, coordinating remediation with Cloud Engineers.
• Mentor and guide Cloud Analyst I staff on ticketing, monitoring, and documentation practices.
• Participate in stakeholder meetings and communicate operational status, risks, and recommendations.

Benefits

• Accenture Federal Services offers a wide variety of benefits; specific benefits are not listed in the posting.
• Hands-on experience, certifications, and industry training are mentioned as opportunities for growth and development.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level