Axe Throwing Coach/Attractions Attendant

1UP Entertainment + Social•Tampa, FL

7d•Onsite

About The Position

We are looking for an amazing Axe Coach who is seeking a place to be themselves, become a part of something bigger and unite in delivering LEGENDARY Hospitality, GREAT Times, and Lasting MEMORIES! Come grow with us and be an integral part of our community, the customer’s we serve and achieve your goals of working in an industry that is ever changing, constantly evolving, and forever exciting! LOOKING for EMPLOYMENT WHERE YOU GET PAID TO HAVE FUN AND MEET NEW PEOPLE? BULLSEYE…Train to be an Axe Coach (Base hourly + Tips). Must be 18 years or older to be an axe coach. We are looking for dynamic, fun-loving, energetic, outgoing, smiling and most important RESPONSIBLE individuals who want to become part of the most exciting new industry of social entertainment. If this describes you and you are ready to become a key part in delivering LEGENDARY GREAT MEMORIES to our guests, then we want YOU!

Requirements

2 years employment experience in a customer service and/or hospitality environment preferred
Basic mechanical and problem-solving aptitude and willingness to learn
Possess math skills with an ability to operate a point-of-sale system
Availability late night AND on the weekends and weekday evenings
Positive attitude, patience, cool-headedness, and passion for making people smile
Willingness and ability to perform nightly area and facility cleaning duties
Embrace that working at 1UP is a team sport dedicated to our Mission and Vision
Strives to create harmony in the workplace
Be the face of 1UP Entertainment + Social and represent our brand and passion for entertainment
High level listening and communication skills supported by strong organizational and multitasking skills
Ability to work quickly and meet deadlines with minimal supervision in noisy, fast paced environment with frequent distractions
Maintain regular personal attendance for all scheduled shifts
Works in a friendly, honest, and diligent manner with fellow team members, supervisors, and managers
Seeks knowledge from multiple sources and learns from past experiences for future development and growth
Must be disciplined and self-motivated
Is dressed in accordance with dress guidelines, looking neat, clean and professional at all times.

Nice To Haves

Axe throwing experience is not required; you will be trained how to facilitate a legendary lumberjack experience– likely applicants will have a background in coaching, teaching, hospitality, or any mix.

Responsibilities

Facilitate a friendly, fun, and safe environment by teaching/briefing guests proper throwing techniques so they learn how to throw to the best of their ability to have a safe and unforgettable experience
Enforce that all procedures, equipment needs, and safety protocols are met consistently
Oversight of matches and/or games
Ensure the facility, targets, table area, and equipment are always event-ready and the sessions are efficient and running smoothly
Monitor play to ensure event time starts/stops as scheduled
Ensure all guests wear the proper attire to participate
Understand completely all policies, procedures, standards, specifications, guidelines, and training programs.
Ensure that all guests feel welcome and are given responsive, friendly, and courteous service always.
Help create a team environment, encourages others at every opportunity.
Demonstrate effective communication, conflict and incident resolution, quickly and courteously
Attention to detail with an eye to following processes and procedures especially related to game points
Thank guests as they leave and invite them to return
Assist others and perform additional duties as directed
Accommodate special requests for guests whenever possible
Perform nightly area and facility cleaning duties