Awake Overnight Program Supervisor
About The Position
The Overnight Program Supervisor ensures that required daily tasks are completed and that youth receive quality care. The role provides staff direction and ongoing support in applying treatment strategies and techniques that promote the safety and well-being of youth and program staff. Through supportive leadership, communication, organization, and oversight, the supervisor helps youth and staff achieve success commensurate with their abilities and potential. The supervisor oversees overnight operations and campus-wide staffing support, responds to safety and security concerns, supports crisis response, and maintains program processes, communications, schedules, and records. The position participates in an on-call rotation and may require varying levels of travel based on departmental needs. Employment is full-time and at will.
Requirements
- High school diploma or GED.
- Ability to lift 50 pounds without assistance.
- Ability to provide crisis intervention, including physical restraints; restraints may involve resistive force, bending, squatting, kneeling, lying down, and holding youth to maintain safety.
- Ability to sit, squat, crouch, and stand for extended periods.
- Ability to lift arms overhead in an upward-reaching motion.
- Ability to walk up and down stairs several times per day.
- Valid driver's license and a driving record acceptable to the Agency's insurance carrier.
- Ability to learn, train, and coach staff in behavioral management systems such as Therapeutic Crisis Intervention (TCI) and the Boys Town Model.
- Technical and physical ability to provide crisis intervention, including physical restraints; required training is provided by the Agency.
- Ability to interact comfortably with children and relate to a dynamic environment.
- Flexibility and problem-solving ability when unanticipated challenges arise.
- Demonstrated ability to build positive, healthy relationships with youth and positive, supportive relationships with coworkers.
- Boys Town training and comfort implementing the model within the program.
- Adherence to Elmcrest's core values, including honesty, willingness to learn, dedication to purpose, social concern, and self-examination.
- Varying levels of travel may be required as determined by departmental needs.
Nice To Haves
- College education.
- Residential managerial experience.
Responsibilities
- Conduct unpredictable, unannounced overnight checks multiple times per shift to verify staff are awake, alert, and at their assigned locations.
- Check that documentation is accurate, current, and reflects adjusted supervision standards for youth with safety precautions.
- Model required bed checks and confirm that recorded youth sleeping-status information is accurate.
- Uphold, support, and monitor OCFS and Agency policies and procedures.
- Apply the Boys Town and TCI residential models through interactions with youth and supervision and coaching of staff.
- Use critical thinking to lead the program or campus response to safety and security issues, including assistance calls.
- Ensure residential communications and correspondence, interactions with other Agency departments, and communications with external entities are organized and accounted for.
- Prepare staff schedules and monitor shift changes, PTO, vacancies, and related staffing matters.
- Provide emergency and planned shift coverage for Youth Development Professionals and shift or program supervisors who are absent.
- Ensure required notifications about critical incidents and incident reports are made as occurrences arise.
- Maintain appropriate record-keeping systems and documentation.
- Provide the Campus Manager and Directors with feedback and consultation about employee and program-level functioning.
- Monitor Paycom activities relevant to the position.
- Participate in an on-call rotation.
- Review staffing patterns across multiple programs and rearrange staffing as needed to maintain campus-wide coverage, including at the Euclid Ave AOBH.
- Arrange support floats between units when direct staffing is unavailable.
- Work individually with program supervisors on observed or reported concerns.
- Provide crisis support and assistance, including responding directly or coordinating responses across programs.
- Perform other duties as assigned; duties and responsibilities may change.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
