About The Position

Bridgewell is a social and human services organization supporting people with disabilities and other life challenges through community housing, day programs, outpatient treatment, recovery services, education, and employment training. Its mission is to inspire hope and empower people experiencing life challenges to achieve their fullest potential. The Direct Support Professional provides support to people with developmental, physical, and psychiatric disabilities according to the needs of the assigned residential program. The role includes daily intervention, supervision, and skills training in activities of daily living in the home and community. People supported may need physical assistance or accommodations. Staff must complete and pass specialized training for enhanced supervision or interventions, which may address multiple disabilities, behavioral support, or enhanced medical care. Depending on the program, specialized certifications or training may be required. This is an awake overnight position scheduled Thursday through Saturday, 11:00 p.m. to 9:00 a.m., for 30 hours per week. The employee supports people in making decisions, building skills, and developing independence; helps with medical, clinical, financial, and community needs; maintains required documentation and certifications; and follows applicable regulations and Bridgewell policies. The role also includes household duties, safety responsibilities, meetings, and other assigned duties.

Requirements

  • High school diploma or GED, or at least five years of verified experience in the same position.
  • Excellent written and oral communication skills for producing clear and articulate required documentation.
  • Excellent organizational and problem-solving skills.
  • Computer literacy, including proficiency with Microsoft products such as Email, Word, and Excel, and agency web-based applications.
  • Ability to drive a large and/or wheelchair van.
  • Valid U.S. driver's license and at least one year of driving experience in the United States.
  • Ability to meet the physical demands of residential care, including climbing stairs, assisting people with movement and personal care, lifting, providing balanced support, and performing physical interventions when needed.

Nice To Haves

  • At least one year of experience working with people with developmental or psychiatric disabilities.

Responsibilities

  • Support people served with skills training in activities of daily living during assigned overnight hours.
  • Create opportunities for people served to make decisions, develop skills, and foster independence.
  • Provide services in accordance with applicable DDS, DMH, MassHealth, HUD, DPH, and CARF standards and Bridgewell policies and procedures.
  • Assist people served with medical, clinical, and financial needs.
  • Transport and accompany people served to medical, recreational, and other activities outside the program as needed.
  • Maintain daily progress notes, shift checklists, shift assignments, and other required documentation.
  • Complete assigned household cleaning duties.
  • Conduct steady care calls according to guidelines for awake overnight shifts.
  • Help people served access community resources and recreational opportunities.
  • Administer medications according to MAP regulations, as applicable.
  • Maintain mandatory training certifications, including applicable FA/CPR, PABC, and MAP certifications, and other required program trainings.
  • Develop positive relationships with guardians, family members, and other stakeholders.
  • Serve as the program's designated Fire Safety Officer, Safety Coordinator, or Human Rights Officer.
  • Comply with Bridgewell's Safety Checks Policy.
  • Attend and participate in program staff and supervision meetings.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision benefits.
  • Generous paid time off, including the employee's birthday.
  • Collaborative work environment that values new insight and personal contributions.
  • Training and development opportunities across more than one hundred programs.
  • Additional compensation for on-call rotations.
  • Professional development and growth opportunities.
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