AVP, WPS Strategic Planning

Lincoln Financial•Radnor, PA

7d•$127,500 - $232,300•Remote

About The Position

We are excited to be hiring an AVP, Strategic Planning to join the Workplace Solutions (WPS) Customer Experience team. In this role, you will help shape the future direction of Workplace Solutions by driving strategic planning, enterprise initiatives, and business transformation efforts that support long-term growth and profitability. You will partner closely with senior leaders to develop, monitor, and execute key portfolio strategies, prioritize investments, and lead complex, cross-functional initiatives that enhance customer experience, improve business performance, and advance organizational objectives. We're seeking a strategic and collaborative leader who thrives in a fast-paced environment and enjoys turning vision into action. If you're passionate about influencing business strategy, leading through change, delivering measurable results, and developing high-performing teams, we'd love to hear from you.

Requirements

4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's)
10+ Years strategic planning experience directly aligned to the specific responsibilities for this role
Ability to think critically, analyze information and to evaluate the implications of a course of action or solution
Experience in strategic planning/execution
Strong presentation skills with demonstrated ability to influence at all levels of management through clear, informed and logical discussions/presentations
Excellent written and verbal communication skills as well as ability to communicate knowledgeable and credibly with senior management and internal constituents

Nice To Haves

Group Benefits experience
Solid comprehension of modern digital portals and customer experience technology, with a working knowledge of AI

Responsibilities

Shape the future of Workplace Solutions by leading strategic planning efforts that drive long-term growth, profitability, customer experience improvements, and enterprise priorities
Partner with senior and executive leaders to develop, prioritize, and execute transformational initiatives, ensuring investments and resources are aligned to business objectives and strategic outcomes
Lead a portfolio of high-impact, cross-functional programs and projects, coordinating stakeholders across the organization to drive alignment, resolve dependencies, and deliver results
Identify emerging trends, market opportunities, and business challenges, translating insights into actionable strategies that strengthen competitive positioning and create sustainable value
Drive organizational change and continuous improvement, leading initiatives that enhance business performance, streamline processes, improve quality, and support future growth
Build strong relationships and influence across the enterprise, fostering collaboration, gaining consensus, and navigating competing priorities to achieve shared goals
Establish and monitor success measures for strategic initiatives, providing executive-level insights, tracking progress, managing risks, and ensuring initiatives remain aligned with intended outcomes
Develop organizational capability and strategic thinking, providing leadership, mentorship, and guidance that enables teams to execute effectively in a dynamic and evolving business environment