AVP, Servicing Remittance and Financial Oversight

Fay Servicing, LLC•Farmers Branch, TX

1d•Hybrid

About The Position

This role oversees monthly remittance cycles, interim cash collection reviews, and servicing advance reconciliations for Asset Management across designated portfolios. This position ensures compliance with servicing and investor requirements, reconciles portfolio cash flows, mitigates financial and operational risk, and supports investor confidence through accurate and timely reporting. The position works closely with servicers, trustees, and internal and external finance teams to ensure reporting accuracy across principal, interest, advances, and servicing activity while also supporting invoicing, portfolio acquisitions, transfers, and loan sales by validating balances and reporting integrity. This role establishes reconciliation standards, reporting controls, and oversight procedures to support financial transparency and portfolio monitoring.

Requirements

Bachelor’s degree in Finance, Accounting, Business Administration, or related field
7+ years of experience in mortgage servicing, investor reporting, mortgage accounting or asset management
Strong understanding of servicing cash flows, including principal, interest, advances and remittance cycles
Working knowledge of cashflow management and reconciliation processes
Experience reviewing servicer reporting and performing financial reconciliations
Proven ability to work effectively in a fast-paced, deadline-driven environment
Strong skills and experience in MS Word, Excel and PowerPoint
Strong verbal and written communication skills
Strong interpersonal skills with the ability to develop and maintain effective relationships across the organization
Collaborative and consultative work style; high team-orientation
Effective management skills to include talent selection, training, coaching and performance management
Demonstrated ability to foster an environment of positive employee engagement and trust
Open to change; agile; high learning agility
Strong analytical skills coupled with sound judgement
Strong problem-solving abilities
Ability to analyze and interpret data to identify opportunities and propose solutions
Demonstrated ability to establish credibility for recognizing and supporting the organization’s culture, values and priorities
Strong project management skills
Strong attention to detail; strong quality and compliance orientation
Ability to effectively prioritize under tight deadlines in a fast-paced, dynamic environment; effective time management
Self-directed; ability to proactively ask questions and surface issues/ concerns
Professional maturity, integrity, ability to maintain confidential data and information
Strong business acumen; strong fiscal and technical aptitude

Nice To Haves

Previous experience managing people and leading teams highly preferred

Responsibilities

Oversees monthly remittance cycles, interim cash collection reviews, and servicing advance reconciliations for Asset Management across designated portfolios.
Ensures compliance with servicing and investor requirements.
Reconciles portfolio cash flows.
Mitigates financial and operational risk.
Supports investor confidence through accurate and timely reporting.
Works closely with servicers, trustees, and internal and external finance teams to ensure reporting accuracy across principal, interest, advances, and servicing activity.
Supports invoicing, portfolio acquisitions, transfers, and loan sales by validating balances and reporting integrity.
Establishes reconciliation standards, reporting controls, and oversight procedures to support financial transparency and portfolio monitoring.