AVP, Property & Casualty AI Enablement
About The Position
The AVP of P&C AI Acceleration leads strategy, operating model, and execution discipline for AI capabilities across Property & Casualty. The role establishes enterprise-aligned practices, governance routines, performance visibility, and scalable services that enable responsible adoption of AI-enabled solutions. The team executes transformational AI initiatives and supports incremental efforts that cross P&C. The AVP partners with P&C business areas and enterprise stakeholders to prioritize opportunities, evaluate solutions and suppliers, and advance capabilities that support end-to-end process transformation and business outcomes. The P&C AI Process Transformation Hub serves as a central point for practical knowledge, guidance, tools, and common ways of working. It focuses on P&C-wide AI opportunities where scale, shared capabilities, and common governance can accelerate value creation, complements business unit-led solutions, maintains the P&C AI portfolio, and supports governance through the P&C AI Enablement Council. The position reports to the Vice President, BPO, and manages a team of AI Enablement professionals. Direct and/or matrixed roles may include Specialist, AI Enablement; Consultant, AI Enablement; Senior Consultant, AI Enablement; and Director, AI Enablement. This role works in the office two days per week; remote internal associates may also be considered. The position is exempt and not eligible for overtime. Applications are anticipated to be accepted until 11/10/2026, though the posting may close earlier.
Requirements
- 10+ years of P&C leadership experience in business process improvements with AI implementation, process management, data/analytics, or technology delivery.
- Experience leading cross-functional initiatives and people teams.
- Strong knowledge of AI enablement, responsible AI governance, P&C insurance operations, process transformation, metrics, and executive stakeholder engagement.
- Ability to translate enterprise governance into practical business routines, influence across business areas, lead through ambiguity, and build reusable capabilities at scale.
- Regularly and consistently demonstrate Nationwide Values.
Nice To Haves
- Undergraduate degree in business, technology, data/analytics, operations, insurance, or a related field; an advanced degree or equivalent experience may be considered.
- AI, data, process improvement, insurance, or change management certifications/designations.
- Practical application of generative and agentic AI capabilities.
- Other criteria, including leadership skills, competencies, and experiences, may take precedence.
Responsibilities
- Set the direction for the P&C AI operating model, including enterprise-aligned practices, playbooks, standards, and routines supporting consistent AI and innovation execution across P&C.
- Lead adoption of enterprise AI governance across P&C, establishing checks, balances, and monitoring routines for responsible use, risk management, and alignment with enterprise expectations.
- Maintain visibility into and lead prioritization of the P&C AI portfolio, including inventory health, value tracking, performance measures, governance status, and ongoing monitoring routines.
- Partner with P&C business areas to identify, evaluate, and prioritize AI and innovation solutions, suppliers, and common capabilities that address business needs and enable scalable outcomes.
- Deploy team expertise to support end-to-end process transformation, early-stage discovery, and pilot efforts that advance reusable P&C AI capabilities.
- Lead the P&C AI Enablement Council, promoting AI fluency, shared learning, consistent practices, and adoption of AI capabilities across business areas.
- Maintain connectivity with and leverage Enterprise AI thought leadership to enable P&C transformation.
- Perform other responsibilities as assigned.
Benefits
- Medical, dental, and vision coverage
- Life insurance
- Short- and long-term disability coverage
- Paid time off: newly hired associates receive a minimum of 18 days per full calendar year, prorated quarterly based on hire date
- Nine paid holidays
- 8 hours of Lifetime paid time off
- 8 hours of Unity Day paid time off
- 401(k) with company match
- Company-paid pension plan
- Business casual attire
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What This Job Offers
Job Type
Full-time
Career Level
Executive
Education Level
No Education Listed
