AVP, Product Management

LPL Financial•Charlotte, NC

2d•$109,283 - $182,104

About The Position

LPL Financial is seeking an Assistant Vice President, Product Owner to provide strategic leadership across a portfolio of electronic communications (eComm) compliance products, capabilities, and enterprise initiatives. The role strengthens the firm’s defenses for capture, archival, retrieval, and supervision (CARS) of written electronic communications and helps shape the future of LPL’s eComm communication control framework as the firm modernizes its technology. The AVP serves as a strategic bridge between business and technology teams, guiding product vision and delivery of scalable, high-value compliance solutions. The AVP maximizes the value of eComm CARS technology investments by defining outcomes, prioritizing work according to risk and business impact, and championing enterprise capabilities. In partnership with the Product Manager and stakeholders across eComm Compliance, Cybersecurity, Product, Technology, and the business, the role is accountable for the health of LPL’s end-to-end eComm ecosystem. It oversees the evolution of archival and supervision capabilities, system monitoring and problem resolution, analytics, AI-driven capabilities, and risk-focused methodologies. The position calls for product leadership, expertise in electronic communication technologies and archival and supervision platforms, strong analytical and technical aptitude, and the ability to influence collaboratively without direct authority.

Requirements

3–5+ years of experience in a product manager, product owner, technical lead, or compliance/supervision SME role within the eComm compliance/supervision space.
3–5+ years of experience supporting and managing archival and supervision platforms, including Proofpoint, Smarsh, and Global Relay.
Proficiency with Python, relational databases, Alteryx, Power BI, and AI tools such as Cursor and Copilot.
Understanding of eComm platforms and associated risks, including off-channel communications, self-hosted/journaling, collaboration platforms such as Microsoft Teams and Slack, social media, text messaging, and off-channel messaging avoidance and detection.
Technical aptitude and curiosity to explore complex concepts in depth.
Ability to lead in high-stakes, fast-moving environments with real-time risk and operational dependencies.
Demonstrated success influencing senior leaders and driving outcomes across cross-functional teams without direct authority.
Ability to translate complex concepts into clear business and technical requirements.
Analytical ability to assess tradeoffs among cost, performance, risk, and timeline.
Proven ability to transform business strategies into scalable product capabilities.

Nice To Haves

Professional certifications in the area of focus, such as CSPO/PSPO, SAFe PO/PM, PMP, or CISA.

Responsibilities

Establish and maintain the strategic vision for eComm CARS system monitoring and problem-resolution frameworks with firm stakeholders.
Lead end-to-end product lifecycle strategy, from ideation through execution, aligning work with enterprise objectives.
Partner with the Product Manager to define multi-year roadmaps, key capabilities, and investments to modernize the eComm compliance ecosystem.
Translate strategic initiatives into actionable epics and user stories, prioritizing the backlog by risk, enterprise value, operational impact, and technical dependencies.
Serve as the primary product voice for business leaders and communicate priorities, progress, risks, and decisions clearly and consistently.
Drive cross-organizational collaboration across eComm Compliance, Supervision Technology, and other partners to execute complex initiatives.
Monitor eComm compliance systems to identify CARS compliance gaps and prioritize technology advancements that support system health.
Troubleshoot reported issues and perform problem resolution in partnership with technology teams.
Administer CARS platforms and make required ad hoc configuration changes.
Partner with business stakeholders on UAT to validate functionality and confirm that product increments meet business and risk-mitigation objectives.
Support the creation and execution of a retention management framework to ensure data is dispositioned in accordance with regulatory guidelines.
Advocate for technical enablers and platform enhancements that support the long-term health of the eComm platform.
Monitor product KPIs and reporting, including message volumes, issue detection, AI efficacy, and production support metrics.
Contribute to annual planning, budgeting, and prioritization of technology and operational improvements.
Build relationships with senior stakeholders and provide transparency into product priorities, dependencies, and outcomes.
Coordinate and track interdependent enterprise eComm initiatives to support alignment and a cohesive risk-mitigation strategy.