AVP, Product Management

LPL Financial•San Diego, CA

3d•$109,283 - $182,104

About The Position

LPL Financial is seeking an Assistant Vice President, Product Owner to provide strategic leadership across a portfolio of electronic communications (eComm) compliance products, capabilities, and enterprise initiatives that strengthen the firm’s defenses with respect to capture, archival, retrieval, and supervision (CARS) of written electronic communication. This AVP will play a pivotal role in shaping the future of LPL’s electronic communication control framework as the firm continues its digital transformation and modernization journey. This leader will serve as the strategic bridge between business and technology teams, guiding long‑term product vision while ensuring delivery of high‑value, scalable eComm compliance solutions. The AVP, Product Owner maximizes the value of eComm CARS technology investments by defining clear outcomes, prioritizing initiatives based on risk and business impact, and championing best‑in‑class capabilities across the enterprise. Working in close partnership with the Product Manager and senior stakeholders across eComm Compliance, Cybersecurity, Product, Technology, and the business, this role will be accountable for maintaining and improving the overall health of LPL’s end-to-end eComm ecosystem. The ideal candidate brings strong product leadership, deep domain expertise in electronic communications technologies, including email, text messaging, social media, and instant messaging, a strong familiarity with eComm archival and supervision platforms, and in-depth knowledge of system monitoring and problem resolution. This AVP will oversee the evolution of eComm archival and supervision capabilities, system monitoring and problem resolution, analytics, AI-driven capabilities, and risk-focused methodologies to protect the firm from off-channel communication and CARS risk. The role requires forward-thinking leadership, analytical strength, a strong technical aptitude, and a passion for developing scalable methodologies to support and improve overall system health. We are looking for collaborative leaders who thrive in dynamic environments, influence without authority, minimize eComm CARS risk, and increase operational efficiency.

Requirements

3-5+ years of experience in a product manager, product owner, technical lead, or compliance/supervision SME role within the eComm compliance/supervision space.
3-5+ years of experience supporting and managing archive and supervision platforms, including Proofpoint, Smarsh, and Global Relay.
Proficiency with Python, relational databases, Alteryx, Power BI, and AI tools such as Cursor and Copilot.
Understanding of eComm platforms and underlying risks, including off-channel communications, self-hosted/journaling, collaboration platforms such as Microsoft Teams and Slack, social media, text messaging, and off-channel messaging avoidance/detection.
Technical acumen, with the curiosity and confidence to explore complex concepts in depth.
Ability to lead in high‑stakes, fast‑moving environments involving real‑time risk and operational dependencies.
Demonstrated success influencing senior leaders and driving outcomes across cross‑functional teams without direct authority.
Communication skills, with the ability to translate complex concepts into clear business and technical requirements.
Analytical mindset and the ability to assess tradeoffs among cost, performance, risk, and timeline.
Proven ability to transform business strategies into scalable product capabilities.

Nice To Haves

Professional certifications in area of focus such as CSPO/PSPO, SAFe PO/PM, PMP, CISA are desired.

Responsibilities

Establish and maintain the strategic vision for eComm CARS system monitoring and problem resolution frameworks in partnership with stakeholders across the firm.
Lead end‑to‑end product lifecycle strategy, from ideation through execution, ensuring alignment with enterprise objectives.
Partner with the Product Manager to define multi‑year roadmaps, key capabilities, and investments needed to modernize LPL’s eComm compliance ecosystem.
Break down strategic initiatives into actionable epics and user stories, prioritizing the backlog based on risk, enterprise value, operational impact, and technical dependencies.
Serve as the primary voice of the product for business leaders, ensuring clarity, alignment, and consistent communication of priorities, progress, risks, and decisions.
Drive cross‑organizational collaboration across eComm Compliance, Supervision Technology, and other partners, ensuring seamless execution of complex initiatives.
Monitor eComm compliance systems to identify gaps in CARS compliance and prioritize technology advancements to influence optimal system health.
Perform problem resolution and troubleshooting of reported issues, in partnership with technology teams.
Act as a system administrator for the CARS platforms, supporting required ad hoc configuration changes as needed.
Partner with business stakeholders to perform UAT to validate delivered functionality, ensuring product increments meet business and risk‑mitigation objectives.
Support the creation and execution of a retention management framework, ensuring that data is appropriately dispositioned within the regulatory guidelines.
Advocate for technical enablers and platform enhancements necessary to support the long‑term health of the eComm platform.
Monitor product KPIs and reporting, including message volumes, issue detection, AI efficacy and production support metrics.
Contribute to annual planning, budgeting, and prioritization of technology and operational improvements.
Strengthen relationships across senior stakeholders and ensure transparency into product priorities, dependencies, and outcomes.
Coordinate and track interdependent eComm initiatives across the enterprise to ensure alignment and cohesive risk‑mitigation strategy.