AVP of Benefits, Partner Analytics - GA - Onsite

Vensure•Duluth, GA

5d•Onsite

About The Position

The Associate Vice President of Benefits provides operational and strategic leadership for the organization's benefits administration function, specifically the open enrollment process. This role owns the health of partner books year-round, tracking utilization trends, flagging renewal risk before it becomes a client complaint, ensuring partners receive rate context before it lands on their clients, and acting as the consistent point of connection between Benefits and National Partnerships. It works closely with the EVP of Benefits, the SVP of National Partnerships, and the Chief Sales Officer to ensure what we deliver operationally matches what we sell and what our partners expect from us. This is not a reactive role. It is a year-round function designed to prevent the escalations we are managing today from happening again next cycle.

Requirements

Strong background in benefits administration, underwriting, and brokerage dynamics.
Working knowledge of alternative funding strategies including ICHRA, level funded, advanced funded, and max funded plans.
Ability to take messy data and turn it into something a partner can actually act on.
Experience managing a book of business beyond renewal cycles.
Comfort working across teams and staying aligned with both operational and revenue-driven priorities.
Ability to handle multiple moving pieces at once without losing control of the details.
Experience in a PEO, benefits brokerage, or outsourced HR environment strongly preferred.
Strong communication skills, direct, clear, and helpful with both internal teams and partners.
A proactive mindset. Someone who looks ahead instead of waiting to react.
College degree preferred or a combination of experience, skills, education (including other relevant non-traditional degree programs, or job training programs) required.
Prior experience in a managerial role, including leading, supervising, and supporting a team to achieve organizational goals.
5+ years of managerial group benefit experience.
Experience in Microsoft Office software (Outlook, Teams, Excel, PowerPoint) and demonstrated ability to learn other applications as needed.

Responsibilities

Own the health of partner books of business: Maintain a clear view into the performance of key partner portfolios at all times. Track trends in claims, pharmacy spend, network usage, and large claimants. Identify issues early and bring forward practical recommendations before they become renewal problems.
Drive proactive renewal strategy: Lead early renewal delivery for health and ancillary benefits so partners are walking into conversations prepared — not reacting to rates. Analyze MLRs and utilization trends to forecast outcomes and guide plan design changes ahead of time. Support complex renewals with clear modeling and options.
Support growth within existing partners: Look for opportunities within partner books to expand relationships, gaps in coverage, opportunities for alternative funding, ways to position additional solutions. Work with National Partnerships and Sales to support both new business and expansion strategy.
Leverage alternative funding strategies: Work closely with our internal brokerage team to bring forward solutions such as ICHRA, level funded, advanced funded, and max funded plans. Provide clear financial modeling so partners can confidently position these options with their clients.
Lead partner conversations with real insight: Support and co-facilitate Quarterly Business Reviews with data that actually matters. Help partners understand where they are winning, where they are exposed, and where they can grow. Provide ongoing insight throughout the year — not just at formal reviews.
Connect Benefits and the Channel: Act as the day-to-day bridge between Benefits and National Partnerships. Make sure both sides are aligned and working toward the same outcomes. Eliminate the gaps that slow us down or create confusion for partners.
Identify and manage retention risk: Build a clear view of which clients are at risk and why. Equip internal teams and partners with specific actions to improve retention before issues surface — not after they escalate.
Support complex situations without adding noise: Step in on more complicated benefit scenarios to provide clarity and direction. Take pressure off the partner and internal teams so they can stay focused on the relationship and the client.
Build, maintain and promote relationships with team members, peers across disciplines, and all other company team members ensuring effective coordination of communications and services affecting clients.
Reviews or updates internal documentation, templates, or procedural guides.
Provides occasional backup support for employees during peak periods or absences.
Attend webinars and training to stay up to date on best practices related to the company and department.
Complete projects and other duties as assigned by supervisor.

Benefits

Health Insurance : Medical, dental, and vision coverage
Retirement Plan : 401(k) with company match
Paid Time Off : PTO, Holidays, Parental leave and Sick Leave provided as required by applicable state law
Life insurance
short term disability
long term disability
employee assistance program (EAP)
flexible spending account (FSA)
health savings account (HSA)
Identity theft protection
critical illness
accident
cancer
hospital protection
legal and pet insurance.