AVP, Human Resources, Commercial - VCA

Richemont•New York, NY

About The Position

The AVP, Human Resources, Commercial - Americas, will serve as a strategic HR leader responsible for developing and executing comprehensive HR strategies and initiatives that support the growth and operational excellence of Van Cleef & Arpels' retail boutique network across the Americas. This role will lead a team of four HR professionals, providing expert guidance and support to approximately 32 retail boutiques, with a strong focus on development, employee relations, and fostering a high-performance culture as the Maison continues its expansion. The AVP will act as a trusted advisor to retail leadership, ensuring HR practices are aligned with business objectives and the unique values of Van Cleef & Arpels.

Requirements

Bachelor's degree in Human Resources, Business Administration, or a related field
Minimum of 10+ years of progressive HR experience
At least 3-5 years in a leadership role managing a team
Extensive experience supporting a multi-unit retail environment, preferably within the luxury sector, with a strong understanding of retail operations and challenges
Proven track record of developing and implementing HR strategies that drive business results and support organizational growth
Deep knowledge of federal, state, and local employment laws and regulations across the Americas region
Exceptional interpersonal, communication (written and verbal), and presentation skills, with the ability to influence and build strong relationships at all levels
Strong analytical and problem-solving abilities, with a data-driven approach to HR
Demonstrated ability to manage multiple priorities in a fast-paced, dynamic environment
High level of integrity, discretion, and professionalism

Nice To Haves

Master's degree or HR certification (e.g., SHRM-SCP, SPHR) preferred

Responsibilities

Develop and implement HR strategies and programs that align with the overall business objectives of Van Cleef & Arpels, Americas, particularly supporting the growth plans for the retail boutique population.
Serve as a strategic partner and advisor to retail leadership on all HR-related matters, including organizational design, workforce planning, talent management, and change management.
Translate business needs into effective HR solutions and initiatives.
Lead, mentor, and develop a team of four HR professionals, fostering a collaborative and high-performing environment.
Oversee the day-to-day operations of the HR team, ensuring efficient and effective delivery of HR partnership and support to the retail population.
Provide guidance and support to the team on complex HR issues, professional development, and career growth.
Contribute to the Americas HR Team as a key leader and thought partner.
Oversee the full talent lifecycle for the retail boutique population, including recruitment, onboarding, performance management, talent development, and succession planning.
Partner with retail leadership to identify current and future talent needs, developing proactive strategies to attract, retain, and develop top-tier retail professionals.
Ensure a consistent and exceptional candidate and employee experience that reflects the luxury brand image of Van Cleef & Arpels.
Manage and resolve complex employee relations issues, ensuring fair and consistent application of policies and compliance with all relevant labor laws.
Develop and implement strategies to enhance employee engagement, satisfaction, and retention within the retail network.
Promote a positive and inclusive work environment that embodies the Maison's values and culture.
Collaborate with the broader HR team on compensation and benefits strategies, ensuring competitive and equitable practices for the retail population.
Provide input on salary benchmarking, incentive programs, and benefits offerings relevant to the luxury retail market.
Ensure all HR policies, procedures, and practices are compliant with federal, state, and local labor laws and regulations across all operating states.
Oversee HR data management, reporting, and analytics to inform decision-making and track HR effectiveness.
Drive continuous improvement in HR processes and systems.
Support organizational development initiatives, including change management, team effectiveness, and leadership development programs for retail management.
Champion the Van Cleef & Arpels culture, ensuring it is consistently reflected in HR practices and employee experiences.