AVP-Digital Engineering

AT&T•Atlanta, GA

1d•Onsite

About The Position

Build a more connected world by transforming how customers experience AT&T online. Our Digital Engineering teams power the platforms millions of customers rely on every day to explore, purchase, and manage AT&T services. Through modern engineering, scalable platforms, and a relentless focus on performance, we deliver digital experiences that fuel growth, loyalty, and innovation. As an Assistant Vice President - Digital Engineering, you will lead the engineering strategy, delivery, and operations for AT&T’s web platforms, including att.com. You will build and scale a high-performing digital engineering organization while driving an engineering-first mindset across the web channel. Partnering closely with product, digital, and business leaders, you will translate business priorities into a multi-year technology roadmap that modernizes platforms, improves customer experience, and accelerates AT&T’s digital ambitions.

Requirements

Expertise in large-scale web platform architecture, performance optimization, and site reliability engineering.
Experience leading software development lifecycle execution across modern web technologies and agile methodologies.
Strong capability managing platform SLAs, incident response, and operational excellence for high-traffic digital environments.
Proven ability to partner with vendors, consultants, and internal teams to deliver complex technology initiatives.
Experience defining, tracking, and reporting KPIs related to platform performance, availability, and customer experience.
Bachelor’s degree in Computer Science, Engineering, or a related technical field (preferred).
10+ years of progressive leadership experience within engineering or IT organizations focused on digital platforms and customer experience.
Demonstrated success leading large, multi-layered engineering teams and people managers.
Experience shaping long-term technology strategy and aligning engineering investments to business goals.
Strong stakeholder leadership with the ability to influence across business, product, and technology organizations.

Nice To Haves

Preferred experience in core web technologies: React, Redux, Next.js, TypeScript, HTML, Tailwind CSS, Bit, Java, Node.js, Spring Boot, Kafka, GraphQL, MuleSoft, Sanity.io, Oracle, PostgreSQL, Redis, Cassandra, Akamai

Responsibilities

Lead and scale a world-class web engineering organization responsible for designing, building, and operating high-traffic, customer-facing platforms.
Own the end-to-end engineering lifecycle for web platforms, ensuring performance, scalability, reliability, and SLA compliance across environments.
Set technical strategy and roadmap in partnership with product and business leaders, prioritizing modernization, performance, and customer experience outcomes.
Drive agile delivery, vendor partnerships, and financial discipline to ensure initiatives are delivered on time and within budget.
Establish KPIs and operating metrics to measure site performance, platform health, delivery effectiveness, and customer experience impact.
Represent web technology in executive forums, communicating progress, risks, and opportunities while influencing enterprise digital strategy.

Benefits

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 28 days of vacation each year and 9 company-designated holidays)
Long Term Grants and Deferred Compensation
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone