AVP, Credit Sales Manager - NW Arkansas

Synchrony•North Little Rock, AR
•$75,000 - $130,000•Hybrid

About The Position

This field sales position covers a territory that includes Northwest Arkansas, Kansas City, and surrounding areas. The role is based out of a home office in Northwest Arkansas, requires significant travel, and includes a company car. The manager sells regional and club-level client leaders on the benefits of the company’s products to drive product engagement, in-club execution, and credit goals. The position maintains relationships through timely communication and market and store meetings, develops in-store execution strategies and action plans, and ensures regional strategies are rolled out to clubs. The role also supports client initiatives, analyzes and presents credit program results, manages travel and marketing budgets, and develops marketing and awareness programs with store and market management. Work arrangements may include commuting to a nearby virtual or physical Hub for in-person business or team meetings, training, and culture events.

Requirements

  • Bachelor’s degree and at least 3 years of experience in financial services or retail store management; alternatively, a high school diploma or GED and at least 5 years of experience in financial services or retail store management.
  • At least 3 years of field or outside sales experience.
  • At least 2 years of client relationship management experience.
  • At least 2 years of experience developing presentations and pitching to all levels of management.
  • Proficiency with Microsoft Word, Excel, and PowerPoint.
  • Willingness to travel up to 75% of the time.
  • Must live in Northwest Arkansas.
  • Must be at least 18 years old and have a high school diploma or equivalent.
  • Must be willing to complete a drug test, background investigation, and fingerprinting as part of onboarding.
  • Must satisfy Section 19 of the Federal Deposit Insurance Act.
  • Legal authorization to work in the United States; employment visa sponsorship is not available.

Nice To Haves

  • Excellent negotiation and client relationship skills.
  • Openness to coaching and ability to learn quickly.
  • Customer-focused mindset and ability to respond quickly to customer needs.
  • Exceptional written, oral, and nonverbal communication skills.
  • Private-label sales and marketing experience.
  • Strong finance business or industry acumen.

Responsibilities

  • Drive application volume to meet or exceed goals, measured as percent increase to the operating plan.
  • Meet or exceed established client satisfaction survey targets.
  • Improve implementation of in-store marketing programs and conduct ongoing training.
  • Develop credit awareness programs with store and market management.
  • Audit signage and point-of-sale materials for compliance and communicate issues as appropriate.
  • Support the Client Program Manager and client team initiatives.
  • Compile and present results of ongoing credit programs; manage travel and marketing budgets.
  • Attend and support store opening and relocation events.
  • Develop and maintain external client relationships at store, market, and regional levels.
  • Maximize and leverage credit support and commitment at store level.
  • Develop annual store marketing plans to support business goals.
  • Perform other duties and special projects as assigned.

Benefits

  • Company car provided
  • Annual bonus based on individual and company performance
  • Flexible work arrangements, including the option to work from home near a Hub or from an office
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