Avp, Corporate Compliance

People•Williamsville, NY

About The Position

The AVP, Corporate Compliance assists the Compliance Officer with implementing the agency’s compliance program, supervises department employees as assigned, responds to government audits, surveys, and inquiries, and represents the department when requested by the Compliance Officer. The position serves as the point person in the Corporate Compliance Officer’s absence. The role helps ensure that confidential and sensitive information is handled in accordance with agency policy, HIPAA standards, and applicable state and federal requirements. It oversees compliance investigations, audits, risk assessments, records management, exclusion checks, and the preparation of accurate and timely trend information. The position also works with the Compliance Officer on billing irregularities, corrective action plans, and self-disclosures, and assists with vendor and contract negotiations related to exclusion checks and records storage and destruction. The AVP responds to questions and issues from agency departments and programs, oversees tracking processes, and develops and coordinates compliance and HIPAA training for employees. The role represents the department at meetings as requested, stays current on regulatory requirements and required training, follows agency policies and procedures, and performs other duties as assigned. It is responsible for the supervision and development of Corporate Compliance department staff, including direct supervision of the listed records and audit directors.

Requirements

Bachelor’s degree in human services or a related area.
At least 6 years of related experience.
Strong interpersonal skills and ability to interact with personnel at all levels, inside and outside the agency.
Computer and communication knowledge or skills.
Supervisory skills.
Ability to organize and manage multiple projects.
Working knowledge of developmental disabilities.
Sound judgment, flexibility, and dependability.
Strong critical-thinking, analytical, and problem-solving skills, including the ability to identify risks, assess complex situations, determine root causes, and implement effective solutions to ensure compliance.

Responsibilities

Serve as the point person in the absence of the Corporate Compliance Officer.
Ensure confidential and potentially sensitive information is processed, stored, and used in accordance with agency policy, HIPAA standards, and applicable state and federal requirements.
Respond to government audits, surveys, and inquiries as requested by the Compliance Officer.
Respond promptly to compliance issues and ensure issues are investigated or audited according to agency policy.
Ensure the internal investigation process is carried out by the CC Director of Investigations according to agency policy.
Ensure the CC Director of Audits prepares and updates the audit schedule and risk assessment tool according to agency policy.
Ensure agency programs are audited according to agency policy and that monitoring of internal audit responses proceeds as planned.
Work with the Corporate Compliance Officer on investigations of billing errors or irregularities, corrective action plans, and self-disclosures.
Work with the CC Director of Audits to develop and update audit tools as needed.
Ensure the CC Director of Records implements the exclusion check process according to agency policy.
Assist with vendor and contract negotiations related to the exclusion check process.
Ensure the records process is implemented according to agency policy and applicable state and federal requirements, including the release, storage, archiving, and destruction of documents.
Assist with vendor and contract negotiations related to records storage and destruction.
Ensure the CC Director of Records implements the process for securing Life Plan documents according to agency policy.
Ensure trending information is prepared accurately and on time.
Respond to questions or issues from departments and programs in a timely manner and oversee the tracking process.
Develop and coordinate compliance and HIPAA training and education for employees, arrange coverage for in-services, and develop training materials as needed.
Represent the department at meetings as requested by the Corporate Compliance Officer.
Stay current on compliance regulations and statutes, and complete required agency and regulatory training.
Comply with agency policies and procedures and perform other duties as assigned.
Supervise and develop Corporate Compliance department staff, including direct supervision of the Corporate Compliance Director - Records, Corporate Comp Director Audits, and Director Corporate Compliance-Audits.