AVP, CORPORATE COMPLIANCE

People Inc.•Town of Amherst, NY

About The Position

The AVP, Corporate Compliance assists the Compliance Officer with implementing the agency’s compliance program, supervises department employees as assigned, responds to government audits, surveys, and inquiries, and represents the department as requested by the Compliance Officer. The AVP serves as the point person when the Corporate Compliance Officer is absent and oversees compliance processes related to investigations, audits, records, exclusion checks, Life Plan documents, and reporting. The role also develops and coordinates compliance and HIPAA training and education for employees, helps address billing errors and irregularities, corrective action plans, and self-disclosures, and stays current with applicable regulations, statutes, agency policies, and required training.

Requirements

  • Bachelor’s degree in human services or a related area.
  • At least 6 years of related experience.
  • Strong interpersonal skills and ability to interact with personnel at all levels within and outside the agency.
  • Computer and communication knowledge or skills.
  • Supervisory skills.
  • Ability to organize and manage multiple projects.
  • Working knowledge of developmental disabilities.
  • Sound judgment, flexibility, and dependability.
  • Strong critical-thinking, analytical, and problem-solving skills, including the ability to identify risk areas, assess complex situations, determine root causes, and implement effective solutions to ensure compliance.

Responsibilities

  • Serve as the point person in the absence of the Corporate Compliance Officer.
  • Ensure confidential and potentially sensitive information is processed, stored, and used in accordance with agency policy, HIPAA standards, and applicable state and federal requirements.
  • Respond to government audits, surveys, and inquiries as requested by the Compliance Officer.
  • Respond promptly to compliance issues and ensure they are investigated or audited according to agency policy.
  • Ensure the internal investigation process is carried out by the CC Director of Investigations according to agency policy.
  • Ensure the audit schedule and risk assessment tool are prepared and updated by the CC Director of Audits according to agency policy.
  • Ensure agency programs are audited in accordance with agency policy and that monitoring of internal audit responses is carried out as planned.
  • Work with the Corporate Compliance Officer on investigations of billing errors or irregularities, corrective action plans, and self-disclosures.
  • Work with the CC Director of Audits to develop and update audit tools as needed.
  • Ensure the CC Director of Records implements the exclusion check process according to agency policy.
  • Assist with vendor and contract negotiations related to the exclusion check process.
  • Ensure the CC Director of Records implements records processes according to agency policy and applicable state and federal requirements, including release, storage, archiving, and destruction of documents.
  • Assist with vendor and contract negotiations related to records storage and destruction.
  • Ensure the CC Director of Records implements the process for securing Life Plan documents.
  • Ensure trending information is prepared accurately and on time.
  • Respond to questions or issues from departments and programs in a timely manner and oversee the tracking process.
  • Develop and coordinate compliance and HIPAA training and education for all employees, arrange coverage for in-services, and develop training materials as needed.
  • Represent the department at meetings as requested by the Corporate Compliance Officer.
  • Stay current on new compliance regulations and statutes, required agency and regulatory training, and comply with agency policies and procedures.
  • Supervise and develop Corporate Compliance department staff, including direct supervision of the Corporate Compliance Director - Records, Corporate Comp Director Audits, and Director Corporate Compliance-Audits.
  • Perform other duties as assigned.
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