AV Tier 3 Technician

EOS•Oakland, CA

2d•$40 - $45•Onsite

About The Position

EOS IT Solutions is seeking a highly skilled and experienced AV Technician focused on event support, based primarily in the Bay Area and working at a leading technology company. The role delivers high-quality audiovisual services for physical, hybrid, and digital events, providing end-to-end support for mid- to high-profile events from setup and operation through post-event processes. The technician serves as both a technical leader and hands-on operator, working independently or with a team according to event needs. The position requires familiarity with professional AV and broadcast systems, proactive event readiness and troubleshooting, strong organization, and collaboration with stakeholders at all levels. It supports event spaces, training rooms, All Hands areas, and a digital event production studio. Occasional work outside standard business hours may be needed for rehearsals, live events, setup, and teardown.

Requirements

At least 5 years of experience in the audiovisual and events industry, including hands-on installation, configuration, and programming of audiovisual spaces and studio production environments.
Knowledge of event production, including audiovisual, physical, hybrid, and digital events, lighting, and IT services.
Extensive experience operating event production platforms and maintaining current virtual-event delivery standards.
Strong organizational and leadership abilities.
Excellent communication and customer service skills, including the ability to communicate difficult or sensitive information tactfully.
Ability to prioritize and meet critical project timelines in a fast-paced environment.
Flexibility to occasionally work outside traditional office hours for setup, teardown, and rehearsals.
Ability to manage multiple projects concurrently with varying levels of complexity.
Understanding of event formats, including Q&A, training, Town Hall, and broadcast, and how to execute them effectively.
Ability to read and understand AV system diagrams.
Understanding of video streaming, video production, and other audiovisual technology.
Ability to multitask and work independently without direct supervision.
Proficiency with AV and studio hardware, studio software, and multi-platform computer systems (Mac and PC).
Ability to operate and maintain a digital event production control room.
Experience operating and maintaining event production and broadcast systems, including broadcast and PTZ cameras and controllers, lighting, backdrops, microphones, video and audio mixers, recording and streaming devices, and video conferencing systems.
Accredited audiovisual qualifications from the professional AV or broadcast industry; examples include Crestron, Q-Sys, Dante, Biamp, Blackmagic, Ross, Grass Valley, Yamaha, and Shure.
Proficiency in the technical delivery of high-quality events.

Nice To Haves

AVIXA Essentials of AV Technology, Project Management for AV, and CTS are bonuses.
Experience with video conferencing systems such as Meets, Teams, Zoom, and Cisco.
Knowledge of digital event production platforms such as Notified, Vimeo, Streamyard, Kaltura, V-Mix, and Wirecast.

Responsibilities

Perform ready-for-business checks and daily preventative maintenance on event-related AV systems and equipment.
Provide full production support for physical, hybrid, and digital events, independently or as part of a team.
Gather requirements, set up, operate, and manage AV systems for mid- to high-profile events, including Town Hall and All Hands events.
Support end users and maintain AV systems in training rooms, All Hands areas, the digital event production studio, and production event spaces; coordinate with partner support teams and users.
Manage event traffic and priorities, workload, studio and event timelines, resource availability, and risks.
Use the ticketing system and interact professionally with teams and end users.
Operate built-in professional AV and broadcast systems, including cameras, lighting, backdrops, microphones, video and audio mixers, recording and streaming devices, and video conferencing systems.
Monitor live-shot activities and ensure appropriate audio and video levels, camera framing, and communications.
Maintain a proactive control-room presence to support smooth technical operations, processes, efficiency, and automation.
Communicate with and serve as an escalation point for event planners, managers, producers, content creators, vendors, internal Communications, and other stakeholders.
Provide team leadership with feedback on event production equipment and software, efficiency, updates, and event debriefs.
Perform basic editing of video footage or content for clients.
Contribute to and follow SOP documents, complete detailed reporting, and use the ticketing system.
Own the technical support lifecycle and manage technical risks throughout support planning and delivery.
Deliver high-quality services to clients and facilitate team and client meetings.
Manage physical inventory for dedicated spaces.