AV Technician

Digital Consultants, LLCWashington, DC
Onsite

About The Position

Leading with our people, Digital Consultants’ mission is to deliver the highest level of professional solutions while being a trusted partner and advisor to our customers. With a culture of practicality, opportunity, and creativity, we remain dedicated to being honest, trustworthy, respectful, and ethical in everything we do. We are a certified SBA 8(a) small, disadvantaged business that supports multiple IT customers within the Federal, civilian, and private sectors. Digital Consultants also offers our employees growth opportunities, competitive wages, and a full benefits package. Our founding principles, Fairness and Common Sense, make working here more than a job; it’s the Digital family. Digital Consultants seeks an On-site AV Technician to provide on-site audiovisual services including technical operations, system maintenance, emergency response, and event support. This position requires a professional with a minimum of five years of progressive AV experience, strong communication skills, ability to work independently, and experience in government or mission-critical environments. The on-site AV Technician is considered a key personnel member.

Requirements

  • Must be able to pass National Agency Check with Inquiries (NACI)
  • High School Diploma
  • Minimum of five years of progressive audiovisual experience.
  • Experience supporting live events, hybrid meetings, conference rooms, and production environments.
  • Experience with AV systems such as microphones, mixers, cameras, lighting, projection systems, control systems, conferencing systems, streaming platforms, and AV hardware.
  • Strong troubleshooting skills across audio, video, control, conferencing, and presentation systems.
  • Strong verbal and written communication skills.
  • Ability to work independently with minimal supervision.
  • Ability to operate professionally in a government, executive-level, or mission-critical environment.
  • Ability to respond quickly to operational needs and shifting event priorities.
  • Ability to support preventive maintenance, inventory tracking, system documentation, and equipment readiness activities.
  • Ability to support occasional after-hours, weekend, holiday, or emergency requirements with advance notice.

Nice To Haves

  • AVIXA Certified Technology Specialist (CTS) preferred
  • Prior experience supporting Federal Government or mission-critical AV environments.
  • Experience supporting executive-level events, press events, livestreams, webinars, and hybrid productions.
  • Experience with Crestron, Extron, Shure, Teams Rooms, DSPs, AV networking, video switching, conferencing systems, and control room environments.
  • Familiarity with preventive maintenance practices, AV inventory verification, firmware updates, signal-path testing, and equipment documentation.

Responsibilities

  • Provide full-time on-site AV technician support at the DOI Main Interior Building, 40 hours per week, Monday through Friday.
  • Support live, hybrid, virtual, and multimedia events, including setup, operation, troubleshooting, and strike-down of AV systems.
  • Operate conference room and auditorium systems, including projection, microphones, mixing consoles, digital control systems, cameras, lighting, and conferencing equipment.
  • Support Network Based Broadcasts, audio conferencing bridges, video webinars, livestreaming, and postproduction-related AV activities.
  • Perform operator-level maintenance, equipment checks, and inventory support for AV systems and related hardware.
  • Provide technical troubleshooting and system modification support for AV hardware, software, control systems, and networked AV environments.
  • Maintain AV system documentation, request tracking, equipment records, and production quality assurance information.
  • Provide recommendations for AV system enhancements, equipment upgrades, configuration changes, and technical improvements.
  • Remain available for mission-critical support, including on-call, weekend, holiday, emergency, or closure-related support when required.
  • Coordinate with the COR and Government AV team, respond promptly to tasking, support continuity during absences, and comply with DOI access, security, cybersecurity, safety, and data protection requirements.

Benefits

  • Paid Time Off (PTO)
  • Group health plans
  • Income protection and supplemental benefits
  • 401(k) plan with company matching
  • Health Savings Account (HSA)
  • Flexible Spending Account (FSA)
  • Pet insurance options
  • Employee Assistance Program (EAP)
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