AV Service Inside Sales Representative

Electrosonic

22h•Hybrid

About The Position

We are seeking a results-driven AV Services Inside Sales Representative to grow our services revenue by pursuing new clients and expanding service contracts within existing accounts. The ideal candidate will have strong experience selling AV service contracts, excellent communication skills, and the ability to influence decision-makers through consultative selling and real-world use cases.

Requirements

5+ years of inside sales experience, with a strong focus on B2B selling
Proven experience selling AV services and service contracts (managed services, maintenance, support agreements, SLAs)
Solid understanding of AV technologies and environments (Unified Communications, room systems, collaboration tools, control systems, etc.)
Experience engaging and influencing IT managers, facilities teams, AV managers, and technical decision-makers
Strong verbal, presentation, and written communication skills
Consultative sales mindset
Strong negotiation and influencing skills
High level of organization and follow-through
Self-motivated with the ability to work independently in a fast-paced environment
Comfortable with outbound prospecting and cold calling

Nice To Haves

Experience working with AV integrators, MSOs, or technology services organizations
Familiarity with CRM platforms (Salesforce, HubSpot, or similar)
Knowledge of recurring revenue sales models and contract renewals
Ability to upsell and cross-sell services based on client needs

Responsibilities

Create Market and Sales plans based on Electrosonic ideal customer profiles
Proactively pursue new clients for AV services and support contracts
Conduct cold calls, email outreach, and follow-ups to target contacts and decision-makers as necessary to generate new business
Qualify inbound and outbound leads to identify service sales opportunities
Build and maintain a healthy sales pipeline focused on recurring services revenue
Present the company, AV service offerings, and value propositions clearly and persuasively
Demonstrate how AV services solve customer challenges in corporate, education, healthcare, or enterprise environments
Present customer success stories and use cases to showcase service value and outcomes
Influence and guide clients through the buying process using a consultative sales approach
Collaborate with technical, service delivery, and account management teams to align customer needs with offerings
Prepare quotes, proposals, and service contract documentation accurately and efficiently
Maintain accurate records in CRM systems, tracking activities, opportunities, and forecasts
Meet or exceed individual sales targets and KPIs related to service contracts