AV Onsite Service Technician / Salt Lake City, UT - Onsite

AV Staffing Solutions • Salt Lake City, UT

3d • Onsite

About The Position

We are recruiting for an AV Onsite Service Technician to join a highly respected global audio-visual systems integration company specializing in the design, engineering, installation, and support of sophisticated AV technology solutions. Based onsite at a customer location in Salt Lake City, Utah, you will provide day-to-day service and technical support for professional AV systems, including troubleshooting, preventive maintenance, video conferencing, equipment testing, and occasional live-event support. This is an excellent opportunity for a hands-on AV professional who enjoys troubleshooting, working with advanced technology, and providing outstanding customer support.

Requirements

• Hands-on experience in an AV service, support, installation, or operational environment
• Knowledge of professional AV systems, components, cabling, and signal flow
• Experience with AV control technologies such as Crestron, Extron, AMX, Barco, Cisco, or similar
• Familiarity with DSP/audio technologies such as QSC, Biamp, Dante/Audinate, ClearOne, or similar
• Experience with video conferencing platforms such as Microsoft Teams, Zoom, Webex, Cisco, or Poly
• Understanding of networked AV and basic network architecture
• Strong troubleshooting and problem-solving skills
• Strong PC and/or Mac computer skills
• Excellent customer service and communication skills
• Ability to work independently in a client-facing environment

Nice To Haves

• AVIXA Technologist or CTS certification preferred, or willingness to obtain applicable certification after hire
• Technical degree or related education is a plus

Responsibilities

• Provide onsite service and support for professional AV systems
• Perform system start-up, operational checks, and preventive maintenance
• Troubleshoot AV hardware, software, signal, and connectivity issues
• Support professional audio, video, projection, displays, and control systems
• Support video conferencing and collaboration platforms
• Assist with AV installations, equipment replacements, and system upgrades
• Use AV tools and test equipment to diagnose technical issues
• Review system documentation, drawings, and schematics
• Coordinate with vendors and manufacturers when additional support is required
• Provide occasional live-event support and client training
• Document service activities and technical issues

Benefits

• Medical, dental, and vision insurance
• 401(k)
• Life and disability benefits
• 3 weeks of paid time off
• 11 company-paid holidays
• Paid parental leave after one year of service
• Wellness programs
• Training and professional development
• Long-term career growth opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed