AV Installation Technician II
About The Position
The AV Installation Technician II is a key member of a team delivering audiovisual system installations. The role involves completing onsite work to a high standard and coordinating with lead engineers, project managers, control systems programmers, systems design and project engineering teams, and logistics support staff to deliver installations economically and on time. The technician provides system engineering and quality assurance for integrated audiovisual and video-conferencing technologies in corporate and public-sector environments. They take ownership of the AV systems integration process on assigned projects and contribute to improving installation practices through analysis, documentation, and implementation of best practices. The position also includes occasional meeting-room support, equipment setup, room checks, preventative maintenance, fault diagnosis, and response to ad hoc requests. Evening, overnight, weekend, and other out-of-hours work may be required.
Requirements
- Positive attitude and a can-do, team-first approach.
- Flexible approach to schedules, including early or late hours and weekends.
- Ability to work unsupervised when necessary.
- Ability to read and understand AV schematics.
- Data-gathering, reporting, metrics, and administrative skills.
- Knowledge of AV and video-conferencing systems in a corporate environment, such as Microsoft Teams, Zoom, Google Meet, Cisco, Blue Jeans, and Pexip.
- Understanding of TCP/IP networking.
- Understanding of audio and video protocols and codecs.
- Ability to draft and present technical reports in English.
- Skills and experience sufficient to install modern audio, video-conferencing, and AV systems.
- Understanding of the end-to-end complexities of audiovisual and video installation projects.
- Availability for evening, overnight, and weekend work.
Responsibilities
- Install AV systems, including first-fix work such as containment, cable pulling, and structural fixings; second-fix equipment installation, patching, and configuration; and handover checks and commissioning assistance.
- Provide end-to-end system engineering and quality assurance for integrated audiovisual and video-conferencing technologies.
- Take ownership of AV systems integration delivery on assigned projects and contribute to documenting and implementing installation best practices.
- Work collaboratively with the installation team to meet project deadlines and maintain consistent quality.
- Interpret and follow technical and construction drawings.
- Prepare equipment and other parts for upcoming installations.
- Maintain onsite housekeeping standards.
- Carry out planned and reactive maintenance visits, fault-finding, and repairs.
- Help improve efficiency and project delivery by maintaining processes and good working practices.
- Attend team briefings and contribute ideas and suggestions.
- Report progress and issues to the Lead Engineer and Project Manager.
- Provide feedback and support to the Project Manager after installations, including assistance with commissioning or snagging.
- Attend training appropriate to the role.
- Maintain multimedia and presentation rooms in good working order and provide AV equipment setup, meeting-room support, and multimedia broadcasting support as required.
- Respond to emergency and ad hoc requests.
- Perform preventative room checks, report faults promptly through the correct channels, and proactively maintain AV equipment.
- Provide first-line support, including on-the-spot diagnosis and correction of minor faults.
- Carry out equipment power-down and power-up when required, usually involving out-of-hours overtime.
Benefits
- Medical insurance through UHC (PPO, HSA, and Surest options) or Kaiser HMO for California employees.
- Dental insurance through UHC.
- Vision insurance through UHC.
- Flexible Spending Account for health and dependent care.
- Pre-tax commuter benefit for parking and transit, depending on location.
- Continuing education and professional development through platforms such as Udemy and Coursera.
- Corporate wellness program.
- Employee Assistance Program.
- Wellness Days.
- 401(k) plan.
- Basic and supplemental life insurance.
- Short-term and long-term disability insurance.
- Critical illness, critical hospital, and voluntary accident insurance.
- Tuition reimbursement, available six months after start date and subject to a cap.
- Paid Time Off, accrued and prorated, up to 120 hours annually.
- Paid holidays.
- Statutory leaves, paid time, and other ancillary benefits required by state and federal law.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
