AV Installation Technician II

Astreya•New York, NY

3d•$21 - $34

About The Position

The AV Installation Technician II is a central member of a team that delivers audiovisual system installations. The technician completes onsite work to a meticulous standard and coordinates with lead engineers, project managers, and other project teams to deliver high-quality installations efficiently and on time. The role works closely with AV lead engineers, control systems programmers, project management, systems design and project engineering teams, and logistics support staff. The position provides end-to-end system engineering and quality assurance for integrated audiovisual and video conferencing technologies in corporate and public-sector environments. It takes ownership of the AV systems integration process on assigned projects and contributes to improving installation practices through analysis, documentation, and implementation of best practices. The technician performs installation, configuration, handover checks, maintenance, troubleshooting, and repair work. As required, the role also supports presentation and multimedia rooms, including equipment setup, event support, room checks, first-line fault response, and power cycling. Evening, overnight, weekend, and out-of-hours work may be required.

Requirements

Positive attitude and a can-do, team-first approach.
Flexible approach to schedules, including early or late hours and weekends.
Ability to work unsupervised when necessary.
Ability to read and understand AV schematics.
Data-gathering, reporting, metrics, and administrative skills.
Knowledge of AV and video conferencing systems in a corporate environment, including Microsoft Teams, Zoom, Google Meet, Cisco, Blue Jeans, and Pexip.
Understanding of TCP/IP networking.
Understanding of audio and video protocols and codecs.
Ability to draft and present technical reports in English.
Skills and experience sufficient to install modern audio, videoconferencing, and AV systems.
Understanding of the end-to-end complexities of audiovisual and video installation projects.
Availability for evening, overnight, and weekend work.

Responsibilities

Provide end-to-end system engineering and quality assurance for integrated audiovisual and video conferencing systems in corporate and public-sector environments.
Take ownership of AV systems integration work on assigned projects and contribute to analyzing, documenting, and implementing installation best practices.
Install AV systems, including first-fix work such as containment, cable pulling, and structural fixings; second-fix equipment installation, patching, and configuration; and handover checks and commissioning assistance.
Collaborate with the installation team to meet deadlines and maintain consistent work quality.
Interpret and follow technical and construction drawings.
Prepare equipment and other parts for upcoming installations.
Maintain onsite housekeeping standards.
Carry out planned and reactive maintenance visits, fault-find, and undertake repairs.
Maintain efficient processes and good working practices to improve project delivery.
Attend team briefings and contribute ideas and suggestions.
Report progress and issues to the Lead Engineer and Project Manager.
Provide feedback and support to the Project Manager after installations, including assistance with commissioning and snagging.
Attend role-appropriate training.
Maintain multimedia and presentation rooms in good working order and set up and support AV equipment.
Provide presentation and multimedia meeting-room support, including support during events, and assist with multimedia broadcasting.
Respond quickly to emergency and ad hoc requests.
Perform regular preventative room checks and report faults correctly and promptly.
Proactively maintain and report on AV equipment to keep it functioning properly and to a high standard.
Provide first-line support, including on-the-spot diagnosis and rectification of minor faults.
Carry out equipment power-down and power-up when required, generally involving out-of-hours overtime commitments.

Benefits

Medical insurance options through UHC or, for California employees, Kaiser.
Dental insurance through UHC.
Vision coverage through Nationwide Vision by UHC.
Flexible Spending Account for health and dependent care.
Pre-tax commuter benefit for parking and transit, location-specific.
Continuing education and professional development through platforms including Udemy and Coursera.
Corporate wellness program.
Employee Assistance Program.
Wellness Days.
401(k) plan.
Basic and supplemental life insurance.
Short-term and long-term disability insurance.
Critical illness, critical hospital, and voluntary accident insurance.
Tuition reimbursement, available after six months and subject to a cap.
Paid time off accrued and prorated, up to 120 hours annually.
Paid holidays.
Other statutory leaves, paid time, or ancillary benefits required by state and federal law.