AV Installation Specialist

University of Wisconsin Stout•Oshkosh, WI

4d•Onsite

About The Position

Designs, installs, and implements large, highly complex, routine, and non-routine audiovisual (AV) hardware, software, and associated systems. Leads the preparation of rooms, venues, or events with proper AV equipment to ensure proper functionality and security according to client requests and business needs.

Requirements

Experience providing training on use of technology
Communication skills to create instructions for use of technology
Customer service skills
Knowledge in and experience with troubleshooting audio-visual equipment
Organizational and administrative skills
High School Diploma
Must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term.

Nice To Haves

AV Systems Certifications (Q-SYS or Extron)
Professional experience in higher education
Experience with Q-SYS and/or Extron programming.
Practice with project management involving audiovisual components.
At least 2 years experience supporting technology-enabled classrooms or distance education programs
Associate’s degree or Bachelor’s degree in Technology, Education or related field.

Responsibilities

Sets up, installs, upgrades, configures, troubleshoots, adjusts, documents, and connects complex audio, visual, lighting, computer equipment, and peripherals in various environments for events, academic instruction, distance education, or meetings according to established requirements and requests.
Responsible for responding to assistance requests in the campus IT ticketing system.
Schedules logistics and secures resources for new installations of audiovisual equipment.
Tests, maintains, and provides recommendations for alternative hardware and software options to ensure proper functionality, security requirements, and business needs are met.
Provide consultation for audio visual equipment purchases.
Assists with the development and scheduling of operational work plans for classrooms technology
Provides consultation and answers questions regarding Audio Visual and Classroom Technology equipment and functionality to individuals and groups based on set material and standards.
Other duties as assigned.