AV Installation Specialist

Universities of Wisconsin • Oshkosh, WI

5d

About The Position

Designs, installs, and implements large, highly complex, routine, and non-routine audiovisual (AV) hardware, software, and associated systems. Leads the preparation of rooms, venues, or events with proper AV equipment to ensure proper functionality and security according to client requests and business needs.

Requirements

• Experience providing training on use of technology
• Communication skills to create instructions for use of technology
• Customer service skills
• Knowledge in and experience with troubleshooting audio-visual equipment
• Organizational and administrative skills
• High School Diploma
• Must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term.

Nice To Haves

• AV Systems Certifications (Q-SYS or Extron)
• Professional experience in higher education
• Experience with Q-SYS and/or Extron programming.
• Practice with project management involving audiovisual components.
• At least 2 years experience supporting technology-enabled classrooms or distance education programs
• Associate’s degree or Bachelor’s degree in Technology, Education or related field.

Responsibilities

• Sets up, installs, upgrades, configures, troubleshoots, adjusts, documents, and connects complex audio, visual, lighting, computer equipment, and peripherals in various environments for events, academic instruction, distance education, or meetings according to established requirements and requests.
• Responsible for responding to assistance requests in the campus IT ticketing system.
• Schedules logistics and secures resources for new installations of audiovisual equipment.
• Tests, maintains, and provides recommendations for alternative hardware and software options to ensure proper functionality, security requirements, and business needs are met.
• Provide consultation for audio visual equipment purchases.
• Assists with the development and scheduling of operational work plans for classrooms technology
• Provides consultation and answers questions regarding Audio Visual and Classroom Technology equipment and functionality to individuals and groups based on set material and standards.
• Other duties as assigned.

Benefits

• The Universities of Wisconsin serves approximately 161,000 students.
• Awarding nearly 37,000 degrees annually, the Universities of Wisconsin is Wisconsin’s talent pipeline, putting graduates in position to increase their earning power, contribute to their communities, and make Wisconsin a better place to live.
• Nearly 90 percent of in-state Universities of Wisconsin graduates stay in Wisconsin five years after earning a degree – with a median salary of more than $66,000.
• The Universities of Wisconsin provides a 23:1 return on state investment.
• The Universities of Wisconsin also contribute to the richness of Wisconsin’s culture and economy with groundbreaking research, new companies and patents, and boundless creative intellectual energy.
• The Universities of Wisconsin and its employees are purpose-driven, people-focused, and committed to stewardship.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED