AV Field Technician Tier 2

EOS • Chicago, IL

18h • Onsite

About The Position

The Tier 2 Audio Visual Field Technician supports project delivery teams by installing and maintaining AV technologies across client sites. The role includes completing high-quality installations, troubleshooting technical issues, and communicating with project stakeholders. The position requires up to 70% travel and may involve travel to other sites to support projects and installations.

Requirements

• Experience with AV systems such as Crestron, Extron, QSYS, or Cisco.
• Understanding of signal flow and AV rack building to AVIXA standards.
• Familiarity with AV industry cabling and connector termination.
• Strong sense of urgency and agility in dynamic environments.
• Excellent customer interaction skills and professionalism.
• Ability to work independently in high-pressure, fast-paced settings.
• Commitment to ongoing technical development.
• Willingness and eligibility to travel and work globally.
• Strong organizational and time-management skills.
• Effective written and verbal communication skills.
• Critical thinking and problem-solving abilities.
• Flexibility and adaptability to changing work hours and customer needs.
• Team-oriented mindset.
• Valid driver’s license.

Nice To Haves

• 1–3 years of experience in the AV/VC industry.
• Deeper knowledge of signal flow and AV installation.
• Familiarity with Cisco, Extron, Crestron, or QSYS systems.
• AVIXA CTS or CTS-I certification.
• OSHA 10/30 or SST certification.

Responsibilities

• Provide daily reporting to the Project Management team.
• Install a wide variety of AV technology at existing and new-build project sites.
• Perform cable management and layout planning for first-fix hardware, including bracketry and ceiling speaker hardware.
• Ensure installations comply with general contract requirements.
• Apply low-voltage electrical concepts and basic carpentry and installation skills.
• Operate power tools safely and effectively.
• Diagnose, troubleshoot, and resolve technical problems.
• Travel to other sites as needed to support projects and installations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed