AV Equipment Service Tech - Student Life

West Virginia University

1d • Onsite

About The Position

The Student Union and Operations Division of Student Life at West Virginia University is currently accepting applications for an AV Equipment Service Technician. The primary purpose of this position is to execute the daily audio-visual technical support operations for all meetings and events held in the Mountainlair.

Requirements

• Requires related training obtained through a post-high school program of up to eighteen (18) months plus two to three (2-3) years of directly related work experience; OR any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.
• A minimum of two (2) years of concurrent experience: AV Equipment usage, Sound reinforcement, Basic lighting design, Virtual Meeting / Video Conferencing, Computer software and info Technology, Customer Service
• Any equivalent combination of related education and/or experience will be considered
• All qualifications must be met by the time of employment
• Strong computer and info technology skills
• Excellent communication skills
• Excellent organizational skills
• Strong interpersonal skills
• Good multi-tasking skills
• Good management of stressful situations

Responsibilities

• Plan and execute daily technical support operations, to include: Prepare equipment for specific meetings/events. Coordinate meetings/events planning details with supervisor/Mountainlair Reservations. Move equipment from storage location to meeting/event location. Setup equipment in location assigned. Meeting with meeting/event client to discuss last minute needs. Operate audio-visual equipment during meeting/event. Conduct a post-event review/evaluation with client. Tear down equipment and return to storage location. Clean and organize workspaces. Coordinate with Facilities and Catering in events setups, as necessary. Coordinate with Mountainlair Night Operations on equipment retrieval and storage. Complete a written post-meeting/event summary.
• Manage and maintain the inventory of audio-visual equipment to be used by the Mountainlair Technical operations, to include microphones, portable sound systems, LCD projectors, web cameras, etc.
• Demonstrate, training, supervise and instruct student technicians on equipment usage.
• Perform basic repair and preventative maintenance to equipment.
• Demonstrate, train and instruct student technicians in operation of permanent meeting room computers, A/V equipment and computer software.
• Perform regular meeting room computer software updates.
• Conduct regular security checks of equipment.
• Research equipment upgrades and replacements.
• Coordinate and execute equipment purchases.

Benefits

• 37.5-hour work week
• 13 paid holidays (staff holiday calendar)
• 15 annual leave (vacation) days per year (employee leave)
• 18 sick days per year (for when you’re ill, for when you need time to care for sick family, for your own, or your family’s, regularly scheduled medical appointments. Who is family for the purpose of this leave? A lot of people in your life including immediate relatives and in-laws as well as others considered to be members of your household living under the same roof)
• WVU offers a range of health insurance and other benefits
• 401(a) retirement savings with 6%25 employee contribution match, eligibility to continue health insurance, and other retiree perks. Looking for more retirement benefits information? Check out retirement health insurance benefits, retirement income, and FAQ’s.
• Wellness programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 1,001-5,000 employees