Automotive Warranty Administrator
Germain Ford of Beavercreek•Beavercreek, OH
•Onsite
About The Position
At Germain, our mission is to attract, develop and retain exceptional people to deliver an outstanding experience that creates loyalty beyond reason, one customer at a time. As a Warranty Administrator, will be responsible for managing warranty claims and ensuring compliance with manufacturer policies to support our service department and enhance customer satisfaction.
Requirements
- Previous experience in automotive warranty administration or a similar role preferred.
- Strong attention to detail and organizational skills.
- Proficiency with warranty management software and Microsoft Office Suite.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Knowledge of automotive service operations is a plus.
Responsibilities
- Process and submit warranty claims accurately and in a timely manner.
- Review repair orders for warranty eligibility and verify repair accuracy.
- Communicate with manufacturers and vendors regarding warranty issues and reimbursements.
- Maintain warranty records and documentation to ensure compliance with company and manufacturer standards.
- Collaborate with service technicians and management to resolve warranty-related issues.
- Stay up-to-date with changes in warranty policies and procedures.
Benefits
- Comprehensive Coverage & Health, Dental and Vision Insurance
- 401(k) Savings Plan with Employer Match
- Paid Vacation/Company Holidays
- Competitive Wage Plans
- Ongoing Professional Development and Internal Promotions
- Company Outings and Activities
- Employee Discounts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
