Automotive Warranty Administrator
Germain Ford of Beavercreek•Beavercreek, OH
•Onsite
About The Position
Germain Ford of Beavercreek is seeking an Automotive Warranty Administrator to manage warranty claims and ensure compliance with manufacturer policies. This role supports the service department and aims to enhance customer satisfaction. At Germain, the mission is to attract, develop, and retain exceptional people to deliver an outstanding experience that creates loyalty beyond reason, one customer at a time.
Requirements
- Previous experience in automotive warranty administration or a similar role preferred.
- Strong attention to detail and organizational skills.
- Proficiency with warranty management software and Microsoft Office Suite.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Knowledge of automotive service operations is a plus.
Responsibilities
- Process and submit warranty claims accurately and in a timely manner.
- Review repair orders for warranty eligibility and verify repair accuracy.
- Communicate with manufacturers and vendors regarding warranty issues and reimbursements.
- Maintain warranty records and documentation to ensure compliance with company and manufacturer standards.
- Collaborate with service technicians and management to resolve warranty-related issues.
- Stay up-to-date with changes in warranty policies and procedures.
Benefits
- Health, Dental and Vision Insurance
- 401(k) Savings Plan with Employer Match
- Paid Vacation/Company Holidays
- Competitive Wage Plans
- Ongoing Professional Development and Internal Promotions
- Company Outings and Activities
- Employee Discounts
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
