Automotive Warranty Administrator

Mankato Motor Company•Mankato, MN

2d•$0 - $25•Onsite

About The Position

Mankato Motors is hiring a full-time Automotive Warranty Administrator to support our Service and Accounting departments. This position is responsible for processing manufacturer warranty claims, extended warranty and service contract claims, fleet claims, and accounts receivable (A/R). We’re looking for someone who is organized, detail-oriented, comfortable working with numbers, and able to keep claims and receivables moving accurately and efficiently.

Requirements

Previous automotive dealership warranty, service, accounting, or accounts receivable experience preferred
Automotive warranty claims experience strongly preferred
Experience processing manufacturer or extended warranty claims is a plus
Understanding of repair orders, warranty documentation, and dealership service processes preferred
Accounts receivable or dealership accounting experience is a plus
Experience with a dealership management system (DMS) is preferred
Strong attention to detail and accuracy
Comfortable working with numbers, invoices, payments, and financial records
Strong computer and data-entry skills
Excellent organizational and time-management skills
Ability to manage multiple claims and priorities while meeting deadlines
Strong written and verbal communication skills
Ability to research discrepancies and solve problems independently
Dependable, professional, and able to handle confidential information

Responsibilities

Prepare, process, and submit manufacturer warranty claims accurately and within required deadlines
Process extended warranty and service contract claims
Process and manage fleet claims and billing
Review repair orders (ROs) and supporting documentation for completeness and accuracy
Ensure warranty claims meet manufacturer requirements before submission
Track outstanding warranty claims from submission through payment
Follow up on unpaid, rejected, or denied warranty claims
Research and resolve claim discrepancies, denials, and chargebacks
Maintain accurate warranty claim records and documentation
Reconcile warranty payments with submitted claims and repair orders
Manage accounts receivable (A/R) and monitor outstanding balances
Post and reconcile customer and warranty payments
Follow up on outstanding receivables and assist with account reconciliation
Research and resolve billing and payment discrepancies
Work closely with the Service Department and Accounting Department to resolve warranty, billing, and receivable issues
Maintain organized and accurate dealership accounting records
Assist with additional warranty, accounting, and administrative responsibilities as needed