Automotive Warranty Administrator

CMA's Toyota of Martinsburg • Martinsburg, WV

11d • $20 - $26 • Onsite

About The Position

Join a growing automotive team and play a critical role in ensuring timely and accurate warranty claim processing. We are seeking a detail-oriented Automotive Warranty Administrator with dealership experience who thrives in a fast-paced environment and is committed to accuracy, organization, and exceptional internal customer service. This opportunity is ideal for experienced Warranty Administrators, Warranty Clerks, Service Administrators, Automotive Office Professionals, and Dealership Accounting Associates seeking a stable career with growth potential.

Requirements

• Previous automotive dealership experience preferred
• Experience processing warranty claims strongly preferred
• Knowledge of manufacturer warranty submission procedures
• CDK experience preferred
• Strong attention to detail and organizational skills
• Excellent communication and follow-up abilities
• Proficiency with computer systems and dealership software
• High School Diploma or equivalent

Responsibilities

• Process manufacturer and distributor warranty claims accurately and on time
• Review repair orders and supporting documentation for claim eligibility
• Submit warranty claims and monitor payment status
• Reconcile warranty receivables and accounting schedules
• Resubmit rejected claims and resolve claim discrepancies
• Post warranty credits and maintain accurate records
• Communicate regularly with Service Managers regarding outstanding claims
• Ensure compliance with manufacturer warranty policies and procedures
• Maintain organized digital and physical warranty files

Benefits

• Employee Stock Ownership Plan (ESOP)
• 401(k) with Company Support
• Medical, Dental, and Vision Insurance
• Paid Time Off
• Employee Vehicle Purchase Program
• Employee Discounts on Vehicles, Parts, and Service
• Paid Training and Professional Development
• Career Advancement Opportunities
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED