Automotive Warranty Admin

Butler Ford • Ashland, OR

1d

About The Position

Butler Ford is seeking a detail-oriented and organized Warranty Administrator to join its team. The role processes and manages warranty claims accurately and promptly, ensuring compliance with manufacturer policies while supporting the service department’s efficiency and profitability.

Requirements

• Strong attention to detail and organizational skills.
• Excellent communication and problem-solving abilities.
• Ability to work independently and manage multiple tasks efficiently.

Nice To Haves

• Previous experience in an automotive warranty or service administrative role.
• Familiarity with dealership management systems (DMS).

Responsibilities

• Prepare, submit, and track warranty claims according to manufacturer guidelines.
• Review repair orders for accuracy and completeness before submission.
• Communicate with technicians, service advisors, and manufacturers about claim details.
• Monitor claim status and follow up on outstanding or rejected claims.
• Maintain organized records of warranty documentation.
• Reconcile warranty payments and address discrepancies.
• Stay up to date with manufacturer warranty policies and procedures.

Benefits

• Paid time off (PTO) for vacation, personal, and sick days.
• Matching contribution to your 401K retirement savings plan.
• Employee discount on vehicle purchases, servicing, and parts.
• Medical, dental, and vision insurance coverage for you and your eligible dependents.
• Life insurance.
• Certified DailyPay partner.
• Employee assistance program.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed