Automotive Transmission Service Technician IMMEDIATE OPENING LARGE SIGNING BONUS

Chesrown Chevrolet Buick GMC•Delaware, OH

20d

About The Position

The Automotive Transmission Service Technician troubleshoots customer concerns and performs warranty and non-warranty inspections, diagnostics, maintenance, and repairs on various vehicle makes and models, with a specialization in transmission repair. The role emphasizes safe, dependable service, customer satisfaction, and addressing the customer’s original concerns before identifying additional service opportunities. The technician also monitors personal service and production goals, maintains technical knowledge, completes repair-order paperwork, and participates in training. The posting describes an air-conditioned shop and offers competitive compensation, health benefits, paid vacation, paid holidays, training, and growth opportunities.

Requirements

High school diploma or equivalent.
ASE certification demonstrating technical aptitude.
Valid state driver’s license and a good driving record.
Ability to read and comprehend instructions.
Ability to exercise good judgment.
Outstanding communication skills, professional appearance and work ethic, a positive attitude, and strong customer-service skills.
Experience performing warranty and non-warranty inspections, diagnostics, maintenance, and repairs on various vehicle makes and models, specializing in transmission repair.
Proven track record of achieving or exceeding goals.

Nice To Haves

Technical or trade school degree preferred.

Responsibilities

Troubleshoot customer concerns using the administrative and technical tools provided.
Treat customers courteously and act as a secondary greeter for customers near the Service Drive who have not yet been acknowledged.
Keep up to date with technical publications, Service Comm, and Asist terminal operations.
Make reasonable efforts to deliver safe, honorable vehicle service as promised and correctly the first time.
Address original customer concerns before pursuing additional sales.
Inspect vehicles for additional sales opportunities and maintenance needs based on local-area and factory recommendations.
Return vehicles as clean as, or cleaner than, when they arrived.
Participate in factory-sponsored or in-house training programs.
Complete paperwork correctly and attach all required shop forms to the repair-order hard copy.
Set personal service-improvement goals and monitor progress against customer satisfaction and production numbers provided by the Service Manager.
Perform other duties assigned by the Service Manager, ASM, or Group Leader.
Arrive on time, ready to work, and in a clean uniform.
Perform warranty and non-warranty inspections, diagnostics, maintenance, and repairs on various vehicle makes and models, specializing in transmission repair.