Automotive Training Specialist (59434)

AAA Northeast • New York, NY

56d • $73,200 - $91,900 • Onsite

About The Position

Step out of the service bay and into a respected teaching role—where your expertise is valued and your automotive industry knowledge stays sharp. At AAA Northeast, as we continue to grow, our mission remains the same: helping and serving is a way of life. It’s why we’ve earned the trust of millions, and why AAA Northeast has remained a resilient and reliable brand for over a century. In this role, you will design and deliver existing technical training courses & related programs to incoming roadside assistance drivers, current employees seeking new certification, and any necessary outside staff (as needed). Role will involve building strategic relationships within our Automotive Services department to identify and deliver training needs.

Requirements

• Associates Degree/Trade School certificate or 2-5+ years of additional auto repair / road service / towing or fleet operations experience.
• Current ASE General, Electrical or Engine Repair certification (G1, A1 & A6) and Wreckmaster Certification Level 2/3 preferred, or ability to obtain within twelve months of employment.
• Willingness to learn how to operate operate tow vehicles.
• Candidate must successfully pass a Driver’s License Check, and obtain a 6 month minimum DOT Medical Certificate during pre-employment phase.
• 3+ years of auto repair or fleet operations experience
• 3+ years of facilitating live courses in-person and virtual environment preferred.

Nice To Haves

• If no prior training experience, we will work with you to hone your skills!

Responsibilities

• Facilitates training programs emphasizing technical skills, applications, vendor and product information, AAA quality standards and Five Diamond Member experience culture.
• Delivers training utilizing a variety of training techniques.
• Ensures trainees comprehend the complexity and depth of related information.
• Facilitates training programs in a variety of settings including formal classroom settings, various locations, regional training centers, distance learning and one-on-one training sessions.
• Training may take place indoors and outdoors in all weather conditions.
• Builds & maintains professional relationships with AAA partners and vendors, maintains high level of topical expertise and knowledge of all product offerings, industry trends, department policies and procedures.
• Participates in department meetings to communicate proactively the status of training initiatives, ideas, and concepts and to gather feedback from the management staff.
• Provides constructive coaching throughout training to help learners refine and enhance their technical and professional skills toward established standards.
• Working with the Safety Manager, supports the establishment of a safety culture by incorporating safe working practices and OSHA requirements in all training programs.

Benefits

• Paid Time Off: 3 weeks of vacation, 12 holidays and 8 sick days annually
• Health Coverage: Medical, Dental, and vision insurance with AAA Northeast covering up to 88% of the plan
• Retirement: 401(k) plan with a 6% company match
• Additional Perks: Free AAA membership, insurance discounts, travel commission match, and a paid volunteer day off each year!
• Tuition Reimbursement: Financial support for continuing education
• Ample opportunities for advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree