Automotive Technician - Store 761

Monro•Ellicott City, MD

About The Position

The Automotive Technician performs basic vehicle diagnostics and routine vehicle repair and maintenance according to company standards and manufacturer specifications. The role focuses on delivering exceptional 5 Star service by clearly communicating vehicle issues and proposed solutions, and meeting guest expectations for time commitments and quality. Compensation is flat-rate and performance-based, with technicians earning $25.00–$40.00 per hour based on experience. Pay is based on teammate productivity and eligible tasks completed. The position may be full-time or part-time, depending on business needs, and is an hourly position. Technicians also support inventory management and general store duties, maintain a clean and guest-ready store, follow safety and compliance procedures, and complete required training.

Requirements

High school diploma or equivalent.
Automotive training in basic car maintenance and repair, or an equivalent combination of education and experience.
Current valid driver’s license and a satisfactory Motor Vehicle Report (MVR).
Own a basic set of tools or participate in Monro’s tool purchase program.

Nice To Haves

ASE certification.
State Inspection license, where applicable.

Responsibilities

Perform basic vehicle diagnostics to identify required repairs.
Complete Monro’s Courtesy Inspection process for every guest vehicle, identifying, documenting, and communicating additional needed services and repairs.
Audit courtesy inspections performed by General Service Technicians.
Assist with inventory management, including pulling tires and parts, unloading deliveries, and stocking inventory.
Assist with general store duties and maintain the store’s cleanliness and guest-ready condition to Monro standards.
Perform services in accordance with Monro’s safety standards, including Wheel Torque and oil safety and compliance procedures.
Test-drive vehicles in accordance with Monro’s Road Test policy, using dedicated routes and following local traffic and safety laws.
Follow company policies and procedures and governmental standards, including environmental codes and ANSI/OSHA standards.
Use required safety practices as established in training, policies, and procedures.
Maintain technical knowledge and proficiency by completing required Monro University training courses and modules on time.
Operate, use, and maintain equipment safely according to Monro and manufacturer guidelines, including lifts, welders, and brake lathes.
Perform other duties as assigned and required.