Automotive Technician - Store 350

Monro Inc.•Haverhill, MA

10d•$25 - $40

About The Position

The Automotive Technician primarily conducts basic vehicle diagnostics and performs routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications. The role delivers 5 Star service through effective communication of vehicle issues and proposed solutions, while meeting guest expectations for service timing and quality. Compensation is flat-rate and performance-based, with technicians earning $25.00–$40.00 per hour based on experience. Technicians earn a set amount for each eligible task completed, with flat-rate pay based on teammate productivity. The position may be full-time or part-time, depending on business needs.

Requirements

High school diploma or equivalent.
Automotive training in basic car maintenance and repair, or an equivalent combination of education and experience.
Current valid driver’s license and a satisfactory Motor Vehicle Report (MVR).
Own a basic set of tools or participate in Monro’s tool purchase program.

Nice To Haves

ASE certification.
State Inspection license, where applicable.

Responsibilities

Perform basic vehicle diagnostics to identify required repairs.
Complete Monro’s Courtesy Inspection process on every guest vehicle, documenting and communicating additional needed services and repairs; audit courtesy inspections performed by General Service Technicians.
Assist with inventory management, including pulling tires and parts, unloading deliveries, and stocking inventory.
Assist with general store duties and maintain the store in excellent, clean, guest-ready condition in accordance with Monro standards.
Perform services in accordance with Monro safety standards, including Wheel Torque and oil safety and compliance procedures.
Test drive vehicles in accordance with Monro’s Road Test policy, using dedicated test drive routes and complying with local traffic and safety laws.
Adhere to company policies and procedures, governmental standards, environmental codes, and ANSI/OSHA standards; consistently use required safety practices.
Maintain technical knowledge and capabilities by completing required Monro University training courses and modules on time.
Operate, use, and maintain equipment safely according to Monro and manufacturer guidelines, including lifts, welders, and brake lathes.
Perform other duties as assigned and required.