Automotive Technician - Store 438

Monro Inc.•Lowell, MA

7d•$25 - $40•Onsite

About The Position

The Automotive Technician is responsible for basic vehicle diagnostics and routine vehicle repair and maintenance in accordance with company standards and manufacturer specifications. The role is expected to deliver exceptional five-star guest service through effective communication about vehicle issues and proposed solutions, while meeting guest expectations for service timing and quality. Compensation is performance-based flat-rate pay of $25.00–$40.00 per hour, based on experience and teammate productivity. The position is described as full-time or part-time and hourly, depending on business needs. Technicians are expected to maintain technical proficiency through required Monro University training and to follow applicable company, governmental, environmental, and safety standards.

Requirements

High school diploma or equivalent.
Automotive training in basic car maintenance and repair, or an equivalent combination of education and experience.
Current valid driver’s license and satisfactory Motor Vehicle Report (MVR).
Own a basic set of tools or participate in Monro’s tool purchase program.

Nice To Haves

ASE certification.
State Inspection license where applicable.

Responsibilities

Perform basic vehicle diagnostics to identify required repairs.
Complete Monro’s Courtesy Inspection process for every guest vehicle; identify, document, and communicate additional needed services and repairs, and audit inspections performed by General Service Technicians.
Assist with inventory management, including pulling tires and parts, unloading deliveries, and stocking inventory.
Assist with general store duties and maintain the store’s cleanliness and guest-ready condition according to Monro standards.
Perform services in accordance with Monro safety standards, including wheel torque and oil safety and compliance procedures.
Test-drive vehicles in accordance with the Road Test policy and designated test-drive routes while following local traffic and safety laws.
Follow company policies and procedures, governmental standards, environmental codes, and ANSI/OSHA standards, and consistently use required safety practices.
Maintain technical knowledge and capabilities by completing required Monro University training courses and modules on time.
Operate, use, and maintain equipment safely according to Monro and manufacturer guidelines, including lifts, welders, and brake lathes.
Perform other duties as assigned and required.