Automotive Technician

Ken Garff Automotive Group•Clive, IA

About The Position

Stew Hansen Buick GMC, a Ken Garff Automotive Dealership, is seeking an Automotive Service Technician (Mechanic) who demonstrates respect, integrity, growth, humility, and teamwork. The role includes performing precise repair work to dealership, state, and factory standards; diagnosing and addressing customers’ primary concerns; and helping ensure repairs are completed correctly on the first visit. Technicians perform electronic multi-point inspections with video, communicate additional recommendations or time needs to Service Advisors, use the dealership management system for work distribution and related tasks, complete assigned training, and keep workspaces and customer vehicles clean. The dealership offers a PRO TECH reward and recognition program with performance and tenure recognition, predictable pay raises, efficiency bonuses, and a quarterly tool allowance and discounts. The posting also highlights flexible scheduling, plenty of available work, and new leadership.

Requirements

High school diploma or equivalent.
Must be at least 18 years old.
Must be authorized to work in the U.S.
Must have a valid in-state driver’s license and a good driving record, per company standards.
Accommodating and analytical, producing precise and accurate work.
Resourceful and committed to a high level of technical expertise.
Unselfish and approachable, with a preference for detailed, skill-based work.

Nice To Haves

Prior automotive technician (mechanic) experience preferred.
ASE or dealership manufacturer certifications highly preferred.

Responsibilities

Perform efficient, expert work on repair orders in accordance with dealership, state, and factory standards.
Diagnose and repair customers’ primary concerns and perform quality control to meet “Fixed First Visit” expectations.
Complete the Ken Garff Electronic Multi Point Inspection, including a video, on every vehicle.
Immediately notify the Service Advisor if a vehicle has additional recommendations or more time is needed to complete the repair.
Use the Dealer Management System (DMS) for work distribution, electronic inspections, repair quotes, communication, and timekeeping.
Complete required training as assigned.
Maintain cleanliness throughout the workspace and in all customer vehicles.

Benefits

PRO TECH program rewards and recognition for performance and tenure.
Predictable pay raises.
Efficiency bonuses.
Quarterly tool allowance and discounts.
Competitive compensation package.
401(k) with company match.
Wellness Time Off, holidays, and a Personal Purpose Day.
Medical, dental, vision, disability, AD&D, and life insurance.
Flexible spending account and health savings account.
Employee Assistance Program (EAP), wellness plan, mental health support, and diabetes management program.
Parental Leave Stipend.
Year-end bonus program for all employees (Garff Giveback).
Employee discounts on vehicle purchases, parts, service, and more.
Red Wing boot program with free or discounted work shoes.
Flexible scheduling.