Automotive Technician - Store 336

Monro•Hudson, NH

11d

About The Position

The Automotive Technician is responsible for conducting basic vehicle diagnostics and performing routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications. This role is expected to deliver exceptional 5 Star service through effective communication of vehicle issues and proposed solutions, and by consistently meeting guest expectations for timing and quality. Technicians are paid through a flat-rate, performance-based system, earning a set amount for each eligible task completed. Flat-rate compensation is based on teammate productivity and experience. The position may be full-time or part-time, is hourly, and is based on business needs.

Requirements

High school diploma or equivalent.
Automotive training in basic car maintenance and repair, or an equivalent combination of education and experience.
Current valid driver’s license and a satisfactory Motor Vehicle Report (MVR).
Own a basic set of tools or participate in Monro’s tool purchase program.

Nice To Haves

ASE certification.
State Inspection license, where applicable.

Responsibilities

Perform basic vehicle diagnostics to identify required repairs.
Complete Monro’s Courtesy Inspection process on every guest vehicle; identify, document, and communicate additional needed services and repairs.
Audit courtesy inspections performed by General Service Technicians.
Assist with inventory management, including pulling tires and parts, unloading deliveries, and stocking inventory.
Assist with general store duties and maintain the store in excellent condition, meeting Monro cleanliness standards and keeping it guest-ready.
Perform services in accordance with Monro safety standards, including Wheel Torque and oil safety and compliance procedures.
Test-drive vehicles according to Monro’s Road Test policy, using dedicated test-drive routes and following local traffic and safety laws.
Follow company policies and procedures and governmental standards, including environmental codes and ANSI/OSHA standards.
Consistently use safety standards set out in training, policies, and procedures.
Maintain technical knowledge and capabilities by completing required Monro University training courses and modules on time.
Operate, use, and maintain equipment safely according to Monro and manufacturer guidelines, including lifts, welders, and brake lathes.
Perform other duties as assigned and required.