Automotive Technician

Penske Automotive Group•Leander, TX

12d

About The Position

Honda Leander, a Penske Automotive Group dealership, is seeking an Automotive Technician to perform repairs and maintenance in accordance with factory and dealership specifications and time standards. The role focuses on providing an excellent customer experience by delivering high-quality vehicle repair and maintenance, communicating technical information to Service Advisors, and meeting manufacturer standards for quality and timeliness. The technician works primarily in an automotive shop and follows applicable safety requirements and regulations.

Requirements

Genuine interest in providing an exceptional customer experience.
Friendliness, enthusiasm, reliability, and a positive team-player attitude.
Strong work ethic and ability to work in a fast-paced, results-driven environment.
Safe working knowledge of shop tools and equipment.
At least 3 years of dealership experience.
High school diploma or equivalent and two years of related experience, or an equivalent combination of education and experience.
Exceptional customer service skills.
Excellent communication skills, including the ability to listen to customers and determine how to assist them.
Ability to work well in a team environment.
Knowledge of automotive systems, tools, and repair processes.
Strong attention to detail and commitment to quality.
Ability to use technical reference materials and technical manuals in written and online formats.
Ability to communicate technical terms to a non-technical audience.
Ability to follow processes that ensure quality and safety.
Effective time management and ability to prioritize.
Work evening, weekend, and holiday hours as required.

Nice To Haves

Brand knowledge.
Associate's degree or equivalent from a two-year college or technical school, with two years of related experience and/or training, or an equivalent combination of education and experience.
ASE Certification.

Responsibilities

Perform vehicle repairs and maintenance in accordance with factory and dealership specifications and time standards.
Provide a high-quality customer experience throughout the vehicle repair process.
Communicate technical information about customer vehicles clearly to Service Advisors.
Comply with manufacturer standards for repair and maintenance quality and timeliness.
Ensure estimates and work orders are accurate.
Follow federal, state, and local regulations affecting shop operations, including hazardous-waste handling and disposal, OSHA requirements, and use of personal protective equipment.
Follow processes that ensure quality and safety.