Automotive Technician

Penske Automotive Group • Lakeway, TX

3d • Onsite

About The Position

Lexus of Madison, a Penske Automotive Group dealership, is seeking an experienced Automotive Technician to perform repairs and maintenance in accordance with factory and dealership specifications and time standards. The role focuses on delivering an excellent customer experience through high-quality vehicle service, clear communication with Service Advisors, accurate estimates and work orders, and compliance with manufacturer standards and applicable safety regulations.

The technician will primarily work in an automotive shop. The covered workspace may involve heat, cold, regular loud noise, and hazards associated with the work. The position requires prolonged standing, repetitive motion, and regular pushing, pulling, climbing, stooping, kneeling, reaching, grasping, and walking. Lifting may exceed 50 pounds with an assistance device required, or involve frequent lifting or carrying of objects weighing up to or over 35 pounds with an assistance device available as needed. Evening, weekend, and holiday hours may be required.

Penske Automotive Group describes its culture as focused on integrity, professionalism, excellence, and teamwork. It offers training, resources, and opportunities for career growth and advancement tailored to individual performance, experience, and interests. The company states that it is an equal opportunity employer and maintains a drug- and alcohol-free workplace.

Requirements

• High school diploma or equivalent.
• Two years of related experience, or an equivalent combination of education and experience.
• At least three years of dealership experience.
• Safe working knowledge of shop tools and equipment.
• Genuine interest in providing an exceptional customer experience.
• Friendliness, enthusiasm, reliability, and a positive team-player attitude.
• Strong work ethic and ability to work in a fast-paced, results-driven environment.
• Exceptional customer service and communication skills, including listening to customers and determining how to assist them.
• Ability to work well in a team environment.
• Knowledge of automotive systems, tools, and repair processes.
• Attention to detail and commitment to quality.
• Ability to use technical reference materials and technical manuals in written and online formats.
• Ability to explain technical terms to a non-technical audience.
• Effective time management and ability to prioritize.
• Ability to meet the physical demands described for the role.
• Some positions may require a valid driver's license and a good driving record.

Nice To Haves

• Brand knowledge.
• Associate's degree or equivalent from a two-year college or technical school, with two years of related experience and/or training, or an equivalent combination of education and experience.
• ASE Certification.

Responsibilities

• Perform vehicle repairs and maintenance in accordance with factory and dealership specifications and time standards.
• Provide customers with a high-quality service experience throughout vehicle repairs.
• Apply technical knowledge and expertise to repair and maintain vehicles to factory and dealership standards.
• Communicate technical information about customer vehicles clearly and effectively to Service Advisors.
• Meet manufacturer standards for repair quality and timeliness.
• Ensure estimates and work orders are accurate.
• Comply with applicable federal, state, and local regulations affecting shop operations, including hazardous-waste handling and disposal, OSHA requirements, and use of personal protective equipment.
• Follow processes to ensure quality and safety.

Benefits

• Comprehensive benefits program, including medical, dental, and vision care options.
• 401(k) savings and retirement plan with company match.
• Training, resources, and opportunities for career growth and advancement.
• State-of-the-art facilities and excellent working conditions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED