Automotive Technician

Penske Automotive Group • Austin, TX

11d • Onsite

About The Position

BMW of Austin, a Penske Automotive Group dealership, is seeking an Automotive Technician to perform vehicle repairs and maintenance according to factory and dealership specifications and time standards. The technician contributes to an excellent customer experience by delivering high-quality work, communicating technical information to Service Advisors, and following applicable quality, safety, and regulatory standards. The role is primarily based in an automotive shop environment, with work hours that may include evenings, weekends, and holidays as required.

Requirements

• Genuine interest in providing an exceptional customer experience.
• Friendliness, enthusiasm, reliability, and a positive team-player attitude.
• Strong work ethic and ability to work in a fast-paced, results-driven environment.
• Safe working knowledge of shop tools and equipment.
• Three or more years of dealership experience.
• High school diploma or equivalent, plus two years of related experience, or an equivalent combination of education and experience.
• Exceptional customer service and communication skills, including listening to customers and determining how to assist them.
• Ability to work well in a team environment.
• Knowledge of automotive systems, tools, and repair processes.
• Attention to detail and commitment to quality.
• Ability to use technical reference materials and manuals in written and online formats.
• Ability to explain technical terms to a non-technical audience.
• Ability to follow processes that ensure quality and safety.
• Effective time management and prioritization skills.
• Ability to meet the role's physical demands, including prolonged standing, regular pushing, pulling, climbing, stooping, kneeling, reaching, grasping, walking, and repetitive motion; lifting over 50 pounds requires an assistance device, and assistance devices are available as needed for frequent lifting or carrying of objects weighing up to or over 35 pounds.

Nice To Haves

• Brand knowledge.
• Associate's degree or equivalent from a two-year college or technical school, with two years of related experience and/or training, or an equivalent combination of education and experience.
• ASE Certification.

Responsibilities

• Perform vehicle repairs and maintenance in accordance with factory and dealership specifications and time standards.
• Help ensure customers have a world-class service experience throughout their vehicle ownership journey.
• Communicate technical information about customer vehicles clearly to Service Advisors.
• Comply with manufacturer standards for repair quality and timeliness.
• Ensure estimates and work orders are accurate.
• Follow federal, state, and local requirements affecting shop operations, including hazardous-waste handling and disposal, OSHA requirements, and use of personal protective equipment.

Benefits

• Comprehensive benefits program with medical, dental, and vision care options.
• 401(k) savings and retirement plan with company match.
• Training, resources, and opportunities for career growth and advancement tailored to individual performance, experience, and interests.
• State-of-the-art facilities and excellent working conditions.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED