Automotive Technician - Store 954

Monro Inc.•Keene, NH

3d•$25 - $40

About The Position

The Automotive Technician is responsible for conducting basic vehicle diagnostics and performing routine vehicle repair and maintenance in accordance with company standards and manufacturer specifications. The role focuses on delivering exceptional service through effective communication about vehicle issues and proposed solutions, while meeting guest expectations for timing and quality. Technicians are paid through a flat-rate, performance-based system, earning $25.00–$40.00 per hour based on experience and teammate productivity. The position is full-time or part-time, with hourly status based on business needs.

Requirements

High school diploma or equivalent.
Automotive training in basic car maintenance and repair, or an equivalent combination of education and experience.
Current valid driver’s license and a satisfactory Motor Vehicle Report (MVR).
Own a basic set of tools or participate in Monro’s tool purchase program.

Nice To Haves

ASE certification.
State Inspection license, where applicable.

Responsibilities

Perform basic vehicle diagnostics to identify required repairs.
Complete Monro’s Courtesy Inspection process on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs; audit courtesy inspections performed by General Service Technicians.
Assist with inventory management, including pulling tires and parts, unloading, and stocking inventory.
Assist with general store duties and keep the store clean, maintained to Monro standards, and guest-ready.
Perform services in accordance with Monro’s safety standards, including Wheel Torque and oil safety and compliance procedures.
Test drive vehicles according to Monro’s Road Test policy, use designated test drive routes, and comply with local traffic and safety laws.
Follow company policies and procedures and governmental standards, including environmental codes and ANSI/OSHA standards; consistently use required safety practices.
Maintain technical knowledge and proficiency by completing required Monro University training courses and modules on time.
Operate, use, and maintain equipment safely according to Monro and manufacturer guidelines, including lifts, welders, and brake lathes.
Perform other duties as assigned and required.