Automotive Technician Senior Level

Ryder•Charlotte, NC

21d

About The Position

Torque by Ryder is hiring a permanent, full-time Senior Level Automotive Technician to support its light-duty truck fleet in Charlotte, North Carolina. The position pays $36.50 per hour based on experience, with weekly pay and a $2,000 retention bonus paid quarterly during the first year. The schedule is a flexible 40-hour work week, and weekend premiums apply. Mobile technicians may operate from a company-provided service vehicle. A fuel card and company cell phone are provided. The role offers additional training to support career development. The technician performs complex diagnosis, repairs, inspections, and preventive maintenance for non-contractual customers. Work includes routine maintenance, engine and transmission diagnosis and repair, hydraulic brake work, and customer-site service when assigned. The technician represents Torque/Ryder to customers, documents work through Salesforce and electronic systems, performs environmental duties, and follows applicable compliance guidelines.

Requirements

High school diploma or equivalent preferred.
Vocational or professional diploma preferred.
Four or more years in a combination of classroom training and work experience.
Non-commercial Class E driver’s license.
State driver’s license as required.
Ability to understand and adhere to company policies.
Ability to build and maintain professional relationships at all levels of the organization, including peers, work groups, customers, and supervisors.
Ability to work independently and as part of a team.
Demonstrated customer service skills.
Strong verbal and written communication skills.
Ability to multitask; strong organizational and time-management skills.
Complete Preventive Maintenance (PM230 & PM298) within 90 days.
Complete Brakes-Air (BA220 & BA298) within 90 days.
Meet brake mechanics/inspectors FMCS 396.25 requirements.
Complete Hydraulic Brake (BH220 & BH298), where appropriate, within 90 days.
Complete Tire & Wheel TW220 within 90 days.
Complete CF609 and become A/C trained and qualified (AC220 & AC298) within 180 days.
Complete Battery Charge and Check, Warranty.
Complete HD electrical DR208 within 90 days.
Complete Svc Island Support SBTIII training (SBT220) and SBT Phase 2 within 180 days.
Complete a minimum of two OEM online engine courses.
Flexibility to work in a fast-paced, dynamic environment.
Pass a Ryder drug test, DOT physical, and Ryder road test.
Pass a Ryder background and motor vehicle check, including drug and alcohol verification from previous employers for the last three years.

Nice To Haves

Valid Commercial Driver License (CDL) Class A preferred.

Responsibilities

Perform complex diagnosis, repairs, inspections, and preventive maintenance for non-contractual customers.
Perform routine vehicle maintenance, including tune-ups, oil and tire changes, fuel filter changes, fluid checks, alignments, basic suspension replacement, and light and mirror replacements.
Diagnose, repair, or replace engines and related components, including alternators, starters, radiators, injectors, transmissions, and other fuel components.
Perform hydraulic brake inspections, repairs, and replacements.
Operate a mobile maintenance vehicle and travel to customer yards within the assigned region, as applicable.
Maintain general knowledge and understanding of Torque products and services.
Represent Torque/Ryder and establish relationships with customers.
Use Salesforce and electronic documentation systems; ensure work orders, customer repair authorizations, and repair notes are properly documented.
Perform environmental duties, such as site inspections, site cleanups and disposals, and handling vehicle chemicals, with some guidance and direction.
Work in accordance with federal, regional, and corporate compliance guidelines.
Perform other duties as assigned.