Automotive Technician

Autohaus on Edens • Northbrook, IL

6d • Onsite

About The Position

Autohaus on Edens is seeking an Automotive Service Technician to work at its Northbrook, Illinois location. The role focuses on troubleshooting vehicle issues, providing thorough and reliable service, and supporting a positive customer experience. The technician will diagnose customer concerns, inspect and service vehicles, address customer concerns before recommending additional repairs, and help ensure vehicles are returned in clean condition.

The position also includes staying current with technical information and tools, completing repair-order paperwork, participating in training, and carrying out additional duties assigned by service leadership. The employer describes a professional, customer-focused workplace with ongoing training and opportunities for growth.

Requirements

• Experience with warranty and non-warranty inspections, diagnostics, maintenance, and repairs on various vehicle makes and models.
• Proven ability to meet or exceed performance goals.
• Excellent communication and customer service skills.
• Professional appearance and strong work ethic.
• Positive attitude and high energy.
• Ability to read and comprehend technical instructions.
• Good judgment and problem-solving abilities.
• Valid state driver's license with a clean driving record.
• High school diploma or equivalent.
• ASE certification or equivalent technical aptitude.

Nice To Haves

• Technical or trade school degree.

Responsibilities

• Troubleshoot customer concerns accurately using current technical and administrative tools.
• Demonstrate courtesy to customers and assist as a secondary customer greeter in the Service Drive area.
• Stay updated with technical publications, Service Comm, and Asist terminal operations.
• Deliver safe and reliable vehicle service on the first attempt.
• Address customer concerns before suggesting additional repairs or sales.
• Inspect vehicles to identify maintenance needs based on local and factory recommendations.
• Ensure customers receive vehicles in a clean or cleaner condition than when brought in.
• Participate in factory or in-house training programs.
• Complete paperwork thoroughly and attach necessary shop forms to repair orders.
• Perform additional duties assigned by the Service Manager, ASM, or Group Leader.
• Arrive on time, ready to work, and dressed in a clean uniform.

Benefits

• Free health insurance.
• Paid vacation.
• Paid holidays.
• 401(k).
• Ongoing company-wide training.
• Growth opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED